Associate Director Sales Mumbai

GreyLabs; Mumbai; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

GreyLabs AI in Mumbai seeks an entrepreneurial Associate Director – Sales to own the Pune and West Maharashtra BFSI market. This hunting role targets banks, NBFCs, insurers, and fintechs, collaborating with founders, pre-sales, product, and customer success to drive revenue growth.

You will lead end-to-end enterprise sales cycles, engage CXOs, shape proposals, and expand strategic relationships with a strong forecast and CRM hygiene in a fast-growing startup.

Qualifications

• 8–12 years in Enterprise B2B Sales.
• Experience selling SaaS, AI, Enterprise Software, Cloud, CX, analytics, or digital transformation.
• Strong network with Banks/NBFCs/Insurers/Fintechs in Pune and Maharashtra.
• Proven track record of meeting/exceeding enterprise sales targets.
• Experience with complex multi-stakeholder sales cycles.
• Excellent consultative selling, negotiation, and executive communication.

Responsibilities

• Own the complete enterprise sales cycle—from prospecting to closure.
• Build and execute a territory strategy for Pune and surrounding BFSI accounts.
• Acquire new enterprise customers while expanding strategic relationships.
• Engage with CXOs and senior stakeholders across operations, collections, contact center, digital, technology, and CX.
• Position Voice AI and Speech Analytics as a strategic transformation solution.
• Collaborate with Pre-Sales and Product to design customer-centric AI solutions.
• Maintain strong sales pipeline with accurate forecasting and CRM hygiene.
• Lead executive presentations, demonstrations, proofs of concept, and negotiations.
• Stay updated on BFSI market trends, competitors, and regulatory developments.
• Represent GreyLabs AI at industry events and networking opportunities.

Skills

Enterprise B2B Sales

SaaS

AI

Enterprise Software

Cloud

CX

Analytics

Digital Transformation

Negotiation

Executive Communication

Education

MBA or equivalent qualification

Job description

Job Description:

Associate Director - Sales

Position: Associate Director- Sales
Location: Mumbai, India
Experience: 8 to 12 years
Type: Full-time

About GreyLabs AI

GreyLabs AI is building Indias leading AI-first Voice Intelligence platform for the BFSI industry. We help banks, NBFCs, insurance companies, fintechs, and financial institutions transform customer conversations through Agentic Voice AI and Speech Analytics.

Our AI-powered solutions enable enterprises to automate customer interactions, improve collections and sales productivity, enhance compliance, and deliver superior customer experiences. We are backed by leading investors and are growing rapidly with some of Indias largest financial institutions as our customers.

About the Role

We are looking for an entrepreneurial and highly driven Associate Director – Sales to own the Pune and West Maharashtra BFSI market.

This is a pure hunting role where you will be responsible for identifying, building, and closing enterprise opportunities with banks, NBFCs, insurance companies, fintechs, and other financial institutions.

You will work closely with the founders, pre-sales, product, and customer success teams to drive strategic revenue growth while becoming the face of GreyLabs AI in the region.

Key Responsibilities

• Own the complete enterprise sales cycle—from prospecting and discovery to proposal, commercial negotiation, and closure.
• Build and execute a territory strategy for Pune and surrounding BFSI accounts.
• Acquire new enterprise customers while expanding strategic relationships within existing accounts.
• Engage with CXOs and senior stakeholders across Operations, Collections, Contact Center, Digital, Technology, Customer Experience, and Business functions.
• Position GreyLabs AIs Voice AI and Speech Analytics platform as a strategic business transformation solution.
• Collaborate with Pre-Sales and Product teams to design customer-centric AI solutions.
• Build a strong and predictable sales pipeline with accurate forecasting and CRM hygiene.
• Drive executive presentations, product demonstrations, proof of concepts, and commercial discussions.
• Stay updated on market trends, competitors, regulatory developments, and emerging AI technologies within the BFSI ecosystem.
• Represent GreyLabs AI at industry events, customer forums, and networking opportunities.

What Were Looking For

• 8–12 years of experience in Enterprise B2B Sales.
• Proven experience selling SaaS, AI, Enterprise Software, Cloud, Contact Center, CX, Analytics, or Digital Transformation solutions.
• Strong network within Banks, NBFCs, Insurance companies, or Fintechs across Pune and Maharashtra.
• Demonstrated success in consistently achieving and exceeding enterprise sales targets.
• Experience managing complex sales cycles involving multiple stakeholders.
• Excellent consultative selling, negotiation, and executive communication skills.
• Strong understanding of enterprise buying processes and solution selling.
• Ability to work independently in a fast-paced startup environment with high ownership.

Preferred Experience

• Experience selling into BFSI enterprises.
• Exposure to AI, Conversational AI, Voice AI, Speech Analytics, Contact Center technologies, or Customer Experience platforms.
• Existing relationships with enterprise decision-makers across the BFSI ecosystem.
• MBA or equivalent qualification is preferred.