Associate Director - Revenue CYCLE Management

Aradhana Sharma; Jaipur; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Aradhana Sharma seeks an experienced Associate Director Physician RCM to lead large-scale physician revenue cycle operations across multiple specialties and client portfolios.

The role emphasizes end-to-end RCM, performance against SLAs/KPIs, and strategic client engagement. You will drive collections, optimize denial management, and mentor mid-level managers to sustain growth and improvement.

Qualifications

• 12+ years of experience in Physician Revenue Cycle Management.
• Proven leadership experience managing large RCM operations and client-facing engagements.
• Strong expertise in Billing, Accounts Receivable, Denial Management, Payment Posting, and Revenue Optimization.
• Excellent stakeholder management, problem-solving, and strategic planning skills.
• Experience in driving operational excellence, transformation, and team development.

Responsibilities

• Lead end-to-end Physician RCM operations including Billing, AR Follow-up, Denial Management, Payment Posting, and Quality.
• Drive achievement of SLAs, KPIs, revenue targets, productivity, and operational excellence goals.
• Manage strategic client relationships, business reviews, escalations, and growth opportunities.
• Improve collections, reduce AR days, optimize denial management, and maximize revenue realization.
• Ensure HIPAA compliance, payer guideline adherence, audit readiness, and quality excellence.
• Lead and mentor Managers, Team Leads, and Operations teams while fostering talent development and succession planning.
• Drive automation, process improvement initiatives, Lean Six Sigma projects, and operational transformation.
• Support business development efforts, client presentations, RFPs, and new business transitions.

Skills

Leadership

Stakeholder management

Strategic planning

Problem solving

Team development

Tools

Lean Six Sigma

Job description

We are looking for an experienced Associate Director Physician RCM to lead large-scale physician revenue cycle operations across multiple specialties and client portfolios.

Key Responsibilities

• Lead end-to-end Physician RCM operations including Billing, AR Follow-up, Denial Management, Payment Posting, and Quality.
• Drive achievement of SLAs, KPIs, revenue targets, productivity, and operational excellence goals.
• Manage strategic client relationships, business reviews, escalations, and growth opportunities.
• Improve collections, reduce AR days, optimize denial management, and maximize revenue realization.
• Ensure HIPAA compliance, payer guideline adherence, audit readiness, and quality excellence.
• Lead and mentor Managers, Team Leads, and Operations teams while fostering talent development and succession planning.
• Drive automation, process improvement initiatives, Lean Six Sigma projects, and operational transformation.
• Support business development efforts, client presentations, RFPs, and new business transitions.

Preferred candidate profile

• 12+ years of experience in Physician Revenue Cycle Management.
• Proven leadership experience managing large RCM operations and client-facing engagements.
• Strong expertise in Billing, Accounts Receivable, Denial Management, Payment Posting, and Revenue Optimization.
• Excellent stakeholder management, problem-solving, and strategic planning skills.
• Experience in driving operational excellence, transformation, and team development. .