Associate Director - Program Management - External Manufacturing

14260 GSK India Global Services Private Limited; Bengaluru; On-site; INR 4,000,000 - 6,800,000; Full time

Job summary

GlaxoSmithKline plc in Bengaluru seeks an experienced Programme Manager to lead a portfolio of external manufacturing programmes from the Global Capability Centre. You will drive planning, delivery, governance, and benefits, leveraging AI agents for reporting and risk management.

The role requires deep experience in pharma/industries with multi-site delivery, strong stakeholder management, and ability to lead teams and drive portfolio standards.

Qualifications

• Bachelor's degree in Engineering, Science, Supply Chain, Business or related discipline; Master's preferred.

Responsibilities

• Plan and deliver EM programmes to scope, time, budget and benefits.

Skills

Leadership

Governance

Stakeholder mgmt

Risk mgmt

Financial acumen

Cross-functional collab

Communication

Project planning

Project controls

Strategic leadership

Education

Bachelor's degree

Master's or MBA

PM qualification (PMP/PRINCE2/MSP)

Tools

Workday

AI tools (Copilot)

MS Office

Job description

Job Purpose

Lead a portfolio of EM programmes from GSK's Global Capability Centre in Bengaluru, starting with Smart Manufacturing & AI. Use AI agents for reporting, minutes and RAID upkeep so the role spends its time on planning, delivery, risk judgement and benefits.

Key Responsibilities

• Plan and deliver assigned EM programmes to scope, time, budget and benefits
• Own the integrated plan, critical path and cross-programme dependencies
• Run programme governance (steering committees, working groups, gate reviews) using agent-drafted packs; check accuracy and sign off everything that goes to leaders
• Own RAID: assess and raise the risks and issues that agent surface; agree mitigations with owners and track them to closure
• Build, track and report programme benefits (cost, capacity, service, compliance) with EM Finance
• Manage delivery partners and vendors (e.g. system integrators) against statements of work, milestones and spend
• Act as owner of the programme-management agents: define prompts and rules, check output quality, log failures and drive improvements with the smart manufacturing & AI team
• Set and maintain the EM programme-management standard (templates, cadence, RAID taxonomy) so DS, DP, SM and P&OS programmes run one way
• Line-manage EM GCC colleagues (Grades 7–9) in Workday and support their onboarding, performance and development [subject to GCC HR confirmation]
• Support EM's GCC presence: onboarding plans, knowledge-transfer plans and readiness reviews for work moving to the hub

Experience and Education Required

Bachelor's degree in Engineering, Science, Supply Chain, Business or a related discipline, or equivalent experience. A Master's degree or MBA is preferred, along with a formal programme management qualification. Strong understanding of manufacturing and supply-chain operations, finance and programme governance is essential. 15+ years of programme/project management experience, preferably within the pharmaceutical, manufacturing or supply chain industry, with exposure to External Manufacturing, CMO management or Digital Manufacturing (Industry 4.0). Proven experience delivering complex, multi-site, cross-functional programmes in collaboration with external partners, managing end-to-end programme delivery, governance and execution. Strong expertise in benefits management, business-case development, budget management and establishing portfolio management standards or PMO frameworks. Knowledge of formal programme management methodologies such as PMP, PRINCE2, MSP or equivalent, with hands‑on experience in hybrid Agile/Waterfall delivery models. Strong senior stakeholder management skills, with the ability to influence and collaborate with global leadership teams across geographies and time zones. Practical experience leveraging AI and automation tools (e.g., Microsoft Copilot and workflow agents) to enhance programme delivery, reporting and governance. Prior people management experience or demonstrated readiness to lead, develop and manage teams.

Skills

• Communication
• Cross-Departmental Collaboration
• Decision Making
• Financial Acumen
• Innovation
• Leadership
• Project Controls
• Project Management
• Project Management Governance
• Project Planning
• Project Tracking
• Risk Management
• Stakeholder Engagement
• Stakeholder Management
• Strategic Leadership

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.