Associate Director of Product

PayU; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

PayU in Bengaluru seeks an experienced Product Manager to define multi-year strategy for settlements, reconciliation, pricing and refunds. You will build scalable, automated post-transaction platforms and translate financial, regulatory, and merchant needs into clear priorities.

Lead end-to-end execution, partnering with engineering and business teams to deliver high-throughput, compliant systems. You will influence senior stakeholders, drive platform migrations, and champion best practices in

Qualifications

• 8+ years of product management or closely related experience
• Strong systems thinking and ability to simplify complex workflows
• Experience building B2B/platform/fintech/saaS/transaction products
• Ability to work deeply with engineering while articulating outcomes
• Strong analytical orientation with product metrics and data
• Proven ability to influence senior stakeholders
• Experience leading high-stakes launches or transformations
• Excellent written and verbal communication

Responsibilities

• Define multi-year product strategy, north-star outcomes and roadmap
• Build scalable platforms for automation, accuracy and self-service
• Translate needs into clear priorities and platform capabilities
• Lead end-to-end product execution from discovery to rollout
• Partner with Engineering on resilient, high-throughput systems
• Establish product governance through metrics and SLAs
• Balance speed, merchant experience with compliance and safety
• Drive simplification of processes via workflow redesign and APIs
• Collaborate with business/operations on rollout and adoption
• Develop product talent and clarify ownership across the charter

Skills

Systems thinking

Analytical mindset

Stakeholder management

Communication skills

Decision making

Education

Bachelor's degree in engineering, business, economics

MBA or equivalent experience advantageous

Job description

Responsibilities:

• Define the multi-year product strategy, north-star outcomes, and roadmap for settlements, reconciliation, pricing, and refunds.
• Build scalable platforms that improve automation, accuracy, observability, exception handling, and self-service across post-transaction workflows.
• Translate financial, operational, regulatory, and merchant needs into clear product priorities and reusable platform capabilities.
• Lead end-to-end product execution, from discovery and business case through design, delivery, rollout, adoption, and continuous improvement.
• Partner with Engineering and Architecture on resilient, high-throughput systems, integrations, data contracts, and operational tooling.
• Establish strong product governance through metrics, service levels, control frameworks, incident learning, and roadmap reviews.
• Balance speed, merchant experience, and commercial goals with financial safety, compliance, and operational control.
• Drive simplification of fragmented or manual processes through workflow redesign, rule engines, APIs, dashboards, and intelligent automation.
• Work with business and operations teams on rollout strategy, exception management, merchant communication, and adoption.
• Develop product talent, create clarity of ownership, and raise the quality of product thinking and execution across the charter.

Requirements:

• 8+ years of product management or closely related experience, including experience leading complex products, platforms, or product teams.
• Strong systems thinking and demonstrated ability to simplify multi-step workflows involving data, money movement, controls, or enterprise operations.
• Experience building B2B, platform, marketplace, fintech, banking, SaaS, or other high-scale transaction products; direct payment experience is helpful but not mandatory.
• Ability to work deeply with engineering while clearly articulating customer, commercial, and operational outcomes.
• Strong analytical orientation, including comfort with product metrics, financial levers, service levels, and operational data.
• Proven ability to influence senior stakeholders and align teams with different incentives and priorities.
• Experience leading high-stakes launches, platform migrations, or transformation programs with disciplined risk and change management.
• Excellent written and verbal communication, with the ability to make complex topics simple and decisions ready.
• Bachelor's degree in engineering, business, economics, or a related field; an MBA or equivalent experience is advantageous.