Associate Director, End To End RCM Operations

Prochant; India; On-site; INR 14,436,958 - 24,061,597; Full time

Job summary

Prochant is seeking a highly experienced RCM leader to oversee end-to-end revenue cycle operations, including patient onboarding, payer compliance, claim accuracy, and denial prevention. The leader will guide 300+ FTEs and drive performance against SLA and KPI while shaping RCM strategy for growth.

The role emphasizes automation through RPA, payer portals, and workflow tools, with a strong focus on mentorship of senior managers and leadership development in a fast‑growing U.S.

Qualifications

• 15+ years of U.S. healthcare RCM experience.
• 7+ years in leadership roles managing managers and large delivery teams.
• Deep expertise across the full RCM lifecycle.
• Strong knowledge of Medicare, Medicaid, and commercial payer rules.
• Proven track record in operational transformation and client engagement.

Responsibilities

• Oversee complete revenue cycle operations for a large delivery organization.
• Lead 300+ FTEs and drive performance against SLA and KPI.
• Direct automation initiatives including RPA and payer portals.
• Mentor senior managers and build leadership pipelines.
• Align RCM strategy with organizational growth and client engagements.

Skills

RCM leadership

Healthcare operations

Payer rules knowledge

Process improvement

Client engagement

Strategic leadership

Tools

RPA

Payer portals

Workflow tools

Job description

The Opportunity

We’re seeking a highly experienced RCM leader to oversee complete revenue cycle operations and ensure seamless patient onboarding, payer compliance, claim accuracy, and denial prevention.

Key Highlights of the Role

• Lead large‑scale RCM operations (300+ FTEs)
• Drive automation initiatives (RPA, payer portals, workflow tools)
• Ensure SLA, KPI, and compliance adherence
• Mentor senior managers and build leadership pipelines
• Align RCM strategy with organizational growth and expansion

What We Are Looking For

• 15+ years of U.S. healthcare RCM experience
• 7+ years in leadership roles managing managers and large delivery teams
• Deep expertise across the full RCM lifecycle
• Strong knowledge of Medicare, Medicaid, and commercial payer rules
• Proven track record in operational transformation and client engagement

Why Join Prochant

• Senior leadership role in a fast‑growing U.S. healthcare RCM organization
• Opportunity to shape end‑to‑end RCM strategy at scale
• Exposure to technology‑led transformation and automation
• Collaborative culture with strong focus on leadership impact and career growth