Associate Director Client Services

WPP; Mumbai City; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

WPP Media in Mumbai is seeking a senior media professional to lead cross‑channel planning for FMCG brands. You will drive strategy, coordinate offline and online media, and engage with agencies to deliver high-impact campaigns.

The role demands strong communication, presentation skills, and a proactive mindset, with experience in TV, digital, and e‑commerce. Collaborative culture and growth opportunities are offered.

Qualifications

• Minimum 6–8 years of experience handling offline and digital.
• Experience in FMCG clients in top agencies preferred.
• E-commerce and digital is must.
• MBA in Marketing.

Responsibilities

• Provide strategic communications and planning leadership for your set of brands.
• Develop effective media interventions based on strong communication planning.
• Act as senior level contact for the client and lead strategic conversations on Media planning.
• Be responsible for planning team career development and progression.
• Develop creative ideas and disruptive communication innovations aligned with business goals.

Skills

FMCG

TV planning

Digital platform

Communication

Presentation

Stakeholder management

Persuasiveness

Proactivity

Education

MBA - Marketing

Job description

Job Description:

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPPs AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Reporting of the role

This role reports to: Partner -Client Services

3 best things about the job:

1.Working for the fastest growing client, it provides and asks for unusual approach to the traditional media

2.Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category

3.Be an architect with strong business outcome focus. Collaboration across the board – with teams from offline to online planning, ideation and deployment

In this role, your goals will be:

In three months:

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.

In six months:

• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months:

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like :

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills and Experience

• Hand on experienceon FMCG.
• Expertise onTV planning
• Working knowledge of digitalplatform
• Good in communicationand ability to present well
• Would prefercandidates fromagencies.
• Persuasiveness
• Pro-activeness
• Communication skills
• Stake holder management
• Makes good presentations

Minimum qualifications:

• Minimum 6-8 Years of experience handling offline and Digital
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA - Marketing

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.