Manager - Client Servicing

WPP Media; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

WPP Media, Mumbai, seeks an experienced media lead to provide strategic communications and planning leadership for a set of brands across offline and digital channels. You will drive cross-channel media strategy, collaborate with offline and online teams, and engage with the client to shape media approaches.

The role emphasizes delivering innovative, business-outcome driven campaigns, mentoring the planning team, and building credibility with clients.

Qualifications

• Hand on experience on FMCG.
• Working knowledge of digital platform.
• Good in communication and ability to present well.
• Would prefer candidates from agencies.
• Stake holder management.
• Makes good presentations.
• Minimum 4-7 years of experience handling offline and digital.
• Experience in handling FMCG clients in top agencies is preferred.
• E-commerce and digital is musts have.
• MBA - Marketing.

Responsibilities

• Provide strategic communications & planning leadership on your set of brands.
• Help build effective media interventions on the back of strong communication planning.
• Act as a senior level contact for the client with a strong understanding of cross-channel media strategy.
• Be responsible for the planning team career development & progression in the team.
• Develop creative ideas and disruptive communication innovations aligned with business, customer, and brand goals.

Skills

FMCG experience

Digital platform knowledge

Strong communication

Agency background

Stakeholder management

Presentation skills

Cross-channel media strategy

Education

MBA - Marketing

Job description

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Reporting of the role

This role reports to: Business Director - Client Services

3 best things about the job

• Working for the fastest growing client, it provides and asks for unusual approach to the traditional media
• Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category
• Be an architect with strong business outcome focus. Collaboration across the board – with teams from offline to online planning, ideation and deployment

In this role, your goals will be:

In three months

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.
• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills and Experience

• Hand on experience on FMCG.
• Working knowledge of digital platform
• Good in communication and ability to present well
• Would prefer candidates from agencies.
• Stake holder management
• Makes good presentations
• Minimum 4-7 Years of experience handling offline and Digital
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA - Marketing

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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