Senior Director - Client Services

Mindshare Spain SA; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Mindshare India seeks a Senior Director – Client Services to lead integrated media solutions for multiple brands. You will manage day-to-day operations, ensure smooth processes, and drive strategic communications and planning leadership.

You will engage at senior client level, lead cross-channel media strategy conversations, mentor the planning team, and develop disruptive ideas aligned with client goals. This role offers a hybrid work setup with four days in the office.

Qualifications

• Minimum 8 years of experience handling offline and digital.
• Experience in FMCG clients in top agencies preferred.
• MBA in Marketing or related field.
• Strong communication and presentation skills.
• Stakeholder management experience.
• Hands-on digital platform knowledge.
• Prefer candidates from agencies.
• E-commerce and digital experience is a must.

Responsibilities

• Provide strategic communications & planning leadership on your set of brands.
• Help build effective media interventions on the back of strong Communication planning.
• Act as a senior level contact for the client and lead strategic conversations on Media and communication planning.
• Be responsible for the planning team career development & progression in the team.
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills

FMCG experience

Digital platforms

Communication skills

Presentations

Stakeholder management

Agency experience

E-commerce

MBA in Marketing

Education

MBA – Marketing

Job description

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Mindshare: A Leading WPP Media Brand

Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Overview of job

We are currently looking for a Senior Director – Client Servicesto join us. You should be proficient in creating integrated media solutions and manage multiple brands. You will also be responsible for handling day to day operations and ensure smooth functioning of the team and processes.

Reporting of the role

This role reports to: Partner- Client Leadership

3 best things about the job:

• 1.Working for the fastest growing FMCG client, it provides and asks for unusual approach to the traditional media
• 2.Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category

In this role, your goals will be:

In three months:

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.
• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months:

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like at WPP Media:

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

What you’ll bring:

• Hand on experienceon FMCG.
• Working knowledge of digitalplatform
• Good in communicationand ability to present well
• Would prefercandidates fromagencies.
• Stake holder management
• Makes good presentations
• Minimum 8 Years of experience handling offline and Digital
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA – Marketing

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.