Associate- Dining Manager

JPMorgan Chase & Co.; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru invites an experienced Dining Manager to support the Head of Employee Dining in delivering a comprehensive dining strategy for the India Corporate Centers.

You will collaborate with stakeholders, vendors, and industry partners to enhance operations, plan exclusive menus, manage dining spaces, and ensure service excellence.

This role requires a hospitality background, 10–12 years of foodservice experience, strong communication, and budget management.

Qualifications

• Bachelor degree in Hotel Management or equivalent.
• 10–12 years of foodservice experience.
• Strong client focus and communication skills.
• Ability to develop long-term program strategies.
• Budget management and KPI tracking experience.
• Proficiency in MS Office (Excel & PowerPoint).

Responsibilities

• Develop menus, programs, and concepts with caterers for cafeteria deployment.
• Manage and supervise contract staff in cafeterias and pantries.
• Coordinate catering activities and track service metrics.
• Oversee business risk, controls, and governance.
• Manage supplier performance and build professional relationships.
• Monitor and analyze key performance indicators, ensuring hygiene and sanitation standards.
• Develop and manage budgets, ensuring competitive service quality.
• Liaise with construction and sourcing teams for project and supplier agreements.
• Drive and manage the profit and loss with a cost control mindset.

Skills

Hospitality management

Vendor management

Budget management

MS Office

Client communication

Strategic planning

Multitasking

Education

Hotel Management degree

Tools

MS Excel

PowerPoint

Job description

Job summary

As a Dining Manager within the India Corporate Centers, you will assist the Head of Employee Dining in delivering a comprehensive dining strategy. You will collaborate with key stakeholders, vendors, and industry partners to enhance dining operations. Your role will involve planning exclusive food and beverage menus, managing dining spaces, and ensuring service excellence.

Job responsibilities

• Develop menus, programs, and concepts with caterers for cafeteria deployment.
• Manage and supervise contract staff in cafeterias and pantries.
• Coordinate catering activities and track service metrics.
• Oversee business risk, controls, and governance.
• Manage supplier performance and build professional relationships.
• Monitor and analyze key performance indicators, ensuring hygiene and sanitation standards.
• Develop and manage budgets, ensuring competitive service quality.
• Liaise with construction and sourcing teams for project and supplier agreements.
• Drive and manage the profit and loss with a cost control mindset.

Required qualifications, capabilities, and skills

• Degree in Hotel Management or equivalent diploma in Hospitality Management.
• 10–12 years of recent and relevant foodservice experience.
• Strong client focus and excellent communication skills.
• Ability to develop long-term program strategies.
• Multitasking capability and strong interpersonal skills.
• Budget management and accountability experience.
• Proficiency in Microsoft Office, including Excel and PowerPoint.

Preferred qualifications, capabilities, and skills

• Industry experience in hospitality management.
• Strong analytical and numerical skills.
• Marketing and merchandising skills.
• Ability to work flexible shifts as per business requirements.
• Organized and detail-oriented with a focus on service excellence.