Associate Cloud Ops Engineer - Intern

Navis Software India Private Limited; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Navis in Chennai invites an experienced DevOps Engineer to join our Cloud Platform team. You will help protect, maintain, and enhance Navis' cloud solutions while ensuring SLA compliance for critical production environments.

The role emphasizes automation, security best practices, incident response, and on-call support for a portfolio of SaaS services, with collaboration across engineering and security teams.

Qualifications

• 3–5 years in DevOps or engineering roles for production environments.
• Strong Azure experience with PaaS/SaaS services and security practices.
• Proficient in container orchestration, scripting, and automation.
• Experience with monitoring/logging tools and ITIL/DevOps practices.

Responsibilities

• Protect, maintain, and enhance Navis cloud solutions while meeting SLA targets.
• Establish standardized tools and processes across a varied solution portfolio.
• Collaborate to implement security best practices and audits.
• Define incident response protocols and drive post-incident reviews.
• Develop automation to reduce recurrence and support 24x7 production environments.

Skills

Azure

Docker

Kubernetes

Linux

Windows

Python

PowerShell

Terraform

SRE mindset

Tools

ELK Stack

New Relic

Splunk

Site24x7

Job description

Job Description

About the Role Kaleris is a private equity‑backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best‑in‑class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi‑mode transportation. We’re looking for a forward‑thinking engineer to join our team in supporting and monitoring our ever‑expanding Cloud platform. You will execute on our key strategic initiative of ushering the maritime industry in the modern computing era.

Responsibilities

• Protect, maintain, and enhance the software and systems supporting Navis' cloud solutions, ensuring they consistently meet or exceed strict SLA requirements for mission‑critical systems powering global trade.
• Establish and promote standardized tools, processes, and frameworks across a diverse portfolio of solutions with varying levels of maturity, complexity, and criticality.
• Collaborate with engineering teams to implement security best practices, conduct audits and testing, and share results with all stakeholders.
• Define response protocols for monitoring alerts and contribute to a growing playbook of procedures.
• Lead Post Incident Reviews, enforce best practices, and provide recommendations for process improvements and operational efficiencies.
• Develop automation solutions to proactively prevent problem recurrence, ultimately aiming to automate responses to all non‑exceptional service conditions.
• Deliver 24/7/365 support and incident management for a portfolio of approximately a dozen Cloud SaaS solutions.
• Participate in on‑call support to ensure stability and performance of production environments.

Requirements

• 3-5 years of experience in DevOps, Engineering, or Engineering in Test roles, including supporting and maintaining critical production environments.
• Demonstrated experience working with various Azure‑based PaaS and SaaS services such as Azure AD, Azure SQL, BLOB storage, Redis cache, and Azure Web Services.
• Proficient in managing Microsoft Azure environments, including VMs, NSGs, and Resource Groups.
• Familiarity with Docker and related orchestration technologies, including Docker, Rancher, Kubernetes, and Helm.
• Skilled in both Windows and Linux administration, including knowledge of bash commands such as ssh, scp, sed, awk, grep, netstat, etc.
• Familiarity with cloud security guidelines, such as Security Operation Center (SOC) guidelines, and compliance requirements like GDPR and FIS.
• Extensive knowledge of networking, including protocols, virtual networks, subnets, and firewalls.
• Strong scripting experience in languages such as Python, PowerShell, Ansible, and Terraform.
• Additional ability to write SQL queries and investigate DB logs is a plus.
• Understanding and practical application of methodologies like ITIL, Agile, Scrum, DevOps, and SRE.
• Proficient in monitoring and logging tools like ELK, Site 24x7, New Relic, and Splunk.
• Collaborative mindset with exceptional interpersonal and communication skills.
• Ability to remain calm and composed in high‑pressure situations, such as during major service outages.
• Excellent problem‑solving skills with the ability to analyze distributed systems on a global scale.
• Strong attention to detail, follow‑through, and ability to quickly prioritize tasks when dealing with multiple items.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands.

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Kaleris, we encourage creativity, delight in innovation, and foster opportunities to grow. We believe every move matters, especially career moves. We’re building the connected, visible, sustainable, and reliable global supply chain of the future. And we're looking for the best and brightest people to join our team.