Associate, Branch Manager, Consumer Banking Group

DBS Bank; West Godavari; On-site; INR 600,000 - 900,000; Full time

Job summary

DBS Bank is seeking a Relationship Manager in Tanuku to lead a team and drive exceptional customer service. The role focuses on managing branch operations, sales strategies, and customer relationships to achieve business goals.

The position requires strong communication, data-driven decision-making, and proficiency with core banking systems. It offers a full-time on-site role within a dynamic banking environment.

Qualifications

• Proven track record of successfully managing and motivating a team to achieve business goals.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
• Proficient in using relevant banking systems and technology.
• Ability to work under pressure and adapt to changing business requirements.
• Commitment to providing exceptional customer service and fostering a positive work environment.

Responsibilities

• Lead and manage a team of banking professionals to deliver exceptional customer service and achieve business objectives.
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery.
• Develop and implement strategies to drive sales, cross-sell, and deepen customer relationships.
• Analyze branch performance data and identify areas for improvement.
• Collaborate with other teams and departments to ensure seamless integration and alignment with the bank's overall strategy.
• Foster a positive and inclusive work environment that promotes employee engagement and development.
• Ensure compliance with all relevant policies, regulations, and procedures.

Skills

Team leadership

Data analysis

Customer service

Banking systems

Tools

Core banking systems

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of banking professionals to deliver exceptional customer service and achieve business objectives
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
• Develop and implement strategies to drive sales, cross-sell, and deepen customer relationships
• Analyze branch performance data and identify areas for improvement
• Collaborate with other teams and departments to ensure seamless integration and alignment with the bank's overall strategy
• Foster a positive and inclusive work environment that promotes employee engagement and development
• Ensure compliance with all relevant policies, regulations, and procedures

Requirements

• Proven track record of successfully managing and motivating a team to achieve business goals
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues
• Proficient in using relevant banking systems and technology
• Ability to work under pressure and adapt to changing business requirements
• Commitment to providing exceptional customer service and fostering a positive work environment

Location

Tanuku

Job

Relationship Management

Schedule

Regular

Employee Status

Full time