Associate Agency Development Manager

Axis Max Life Insurance Limited; Kerala; On-site; INR 400,000 - 540,000; Full time

Job summary

Axis Max Life Insurance Limited is seeking a field-focused professional to drive agency channel recruitment and development. You will build an agent pipeline, conduct career seminars, and work to meet monthly, quarterly, and yearly business targets while enhancing customer experience.

The role emphasizes product knowledge, training, and maintaining strong agent relationships to sustain productivity and persistency in a BFSI environment.

Qualifications

• Sales background with BFSI industry exposure.
• Minimum 2 years of experience; at least 6 months in last job.
• Age between 24 and 35 years.
• Employed in BFSI/Structured company.
• Not more than 2 job changes in the last year.
• Should be based in the city for at least 1 year.

Responsibilities

• Agent recruitment through diverse hiring sources and building an agent pipeline.
• Conduct activities to increase agent footfall and referrals for hiring.
• Conduct career seminars for prospects and follow hiring norms.
• Develop agents through AMLI training and field demonstrations.
• Identify training needs and coordinate with trainers.
• Meet business targets: monthly, quarterly, yearly plans; improve productivity and persistency.
• Maintain customer-centric approach and represent AMLI brand.

Skills

Sales Background

Agent Recruitment

Team Building

Customer Focus

Job description

Function Summary

The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers, facilitating the sale of policies, providing customer support, and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in a)Resolving policy service needb)Renewal collection to resolve policy holder’s service needs, Cross sale opportunity.

Job Summary

• Responsible for - Agent Quality Recruitment- Agent Development- Meeting WFYP Business targets- Conducting Career Seminars for Agents - Communicating Agent RnR regularly

Key Responsibilities/ Key Deliverables:

• Agent Recruitment -Develop various sources of agent hiring & build a team of agent & agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Conduct Career Seminar of prospects-Follow agent hiring mechanism & other hiring norms
• Agent Development -Ensure product knowledge by AMLI ways of training Field demonstration (FOD's) -Development of agent prospecting habits, calling habits and work habits. -Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same
• Meet Business Targets -Achievement of monthly, quarterly & yearly business plans. -Improve agent productivity & persistency by regular PRP/IID/GID etc… -Ensure companies product mix sales ratio and adhere to the business norms. -Maintain agent pro activity as per business plan
• Customer Centricity -Be AMLI brand ambassador & a customer champion -Follow AMLI sales practice to develop deep customer loyalty -Hold periodical customer meet to understand customer pulse & need -Ensure customer queries are responded to satisfactorily as per AMLI standard.

Measures of Success:

• Achievement of business plan & GPA-Recruitment / Development & Activation of agent as per plan.
• Number MTD Active-Persistency as per grid
• Number of EC/MDRT agent

Desired qualification and experience

• Sales Background
• Minimum 2 Years Experience , At least 6 Months in last Job
• Age Criteria : 24 Years to 35 Years
• Should be employed in BFSI/Structured Company
• Not more than 2 Job Changes in one year
• Should be in City for at least 1 Year