Associate, Advisory Team Research - (Operations and Coordination)- US Hours

GLG; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

GLG seeks an Associate in Gurugram to power bespoke qualitative engagements for global corporate clients. You will oversee end-to-end logistics, travel, vendors, and documentation while collaborating with US-based teams to ensure flawless delivery.

You will coordinate communications, confirmations, and reminders, manage budgets and trackers, and maintain meticulous records. The role requires organization, accountability, and a willingness to work US-aligned hours in a fast-paced environment.

Qualifications

• Bachelor’s degree or higher is required.
• Excellent written and verbal English communication.
• Strong organizational skills to manage multiple projects.
• Ownership mindset with accountability and composure under pressure.
• Team player with cross-time-zone collaboration.
• Willingness to work US-aligned hours.

Responsibilities

• Own end-to-end logistics for qualitative engagements (focus groups, advisory boards, workshops, online discussion boards, site visits, UX/product labs).
• Coordinate confirmations, itineraries, and reminders to ensure on-time participation.
• Arrange travel (flights, trains, hotels, ground transport) as needed.
• Source and manage vendors for in-person and virtual formats globally.
• Assist with budget tracking and cost management to protect profitability.
• Maintain status trackers, timelines, and documentation across multiple engagements.
• Ensure compliance, legal terms, and operational checklists are up-to-date.
• Handle data entry and system updates with high accuracy.
• Act as operational point of contact during engagements and troubleshoot in real time.
• Support post-project closeout including feedback collection and documentation wrap-up.
• Maintain strict confidentiality of research content and client data.

Skills

English proficiency

Organizational skills

Ownership mindset

Team collaboration

US hours readiness

Education

Bachelor’s degree or higher

Job description

Associate, Advisory Team

Global Corporate | Gurugram, India

Full-Time | Shift 3:00 PM - 12:00 AM IST (aligned to US Eastern hours) OR Shift 6:00 PM - 1:00 AM IST (aligned to US Central hours)

GLG is the world’s leading insight network, connecting decision-makers with the world’s most relevant subject matter experts to deliver timely, data driven intelligence that shapes critical business decisions. Our Global Corporate team serves clients across Technology, Payments, Life Sciences, and Industrials sectors, and our Advisory Team sits at the center of it all.

GLG is seeking an Associate based in Gurugram, India to be the operational engine that powers the bespoke, qualitative engagements for our global corporate client base including focus groups, advisory boards, workshops, online discussion boards, site visits, product/UX labs, and more. In this role, you will be the backbone of engagement delivery. You’ll work in close partnership with US-based client-facing teams and own the logistics that make every project run smoothly.

SPECIFIC RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO)

• Own end-to-end logistics for bespoke, qualitative engagements, focus groups, advisory boards, workshops, online discussion boards, site visits, and UX/product labs, working in close partnership with GLG’s US-based client-facing teams to ensure flawless delivery for our global corporate clients
• Manage all confirmations, itinerary communications, and pre-engagement reminders to ensure participants are prepared and on time
• Coordinate and manage travel for participants as needed, including flights, trains, hotels, and ground transportation
• Source, coordinate, and manage vendors across in-person and virtual formats globally, building relationships and troubleshooting issues before they reach the client team
• Support negotiation of expert fees and vendor costs to protect project-level profitability
• Build and maintain detailed status trackers, project timelines, and logistics documentation across a portfolio of simultaneous engagements
• Develop and manage project documentation including legal project terms, compliance materials, and operational checklists
• Support budget tracking across projects, monitoring expert fees, vendor costs, and overall project spend
• Handle meticulous data entry and system updates across internal platforms with a high degree of accuracy
• Serve as the operational point of contact during bespoke, engagements, monitoring in realtime to flag and troubleshoot issues and keep all moving parts coordinated
• Conduct post-project closeout including feedback collection, documentation wrap-up, and system updates
• Uphold strict confidentiality of all research content, expert Council information, and client data
• Comfortable operating in a phone-first environment, ready to pick up the phone to coordinate logistics, resolve issues quickly, and keep engagements on track for clients and the broader team

WHO YOU ARE, REQUIRED QUALIFICATIONS

• Bachelor’s degree or higher
• Proficiency in written and verbal English communication, with strong awareness of professional norms across global contexts
• Exceptional organizational skills, able to manage multiple complex projects simultaneously without losing accuracy or detail
• High ownership mindset with strong problem-solving ability, you take accountability, follow through on commitments, and stay composed under pressure in a fast-paced, deadline-driven environment
• A collaborative team player who communicates clearly and promptly across time zones
• Comfortable working US-aligned hours, 3:00 PM-12:00 AM IST (US Eastern) or 6:00 PM-1:00 AM IST (US Central), as part of a globally distributed team

EVEN BETTER IF YOU BRING

• Experience in event coordination, market research operations, or logistics-heavy project management
• Familiarity with qualitative research formats, focus groups, online discussion boards, UX/product labs
• Exposure to vendor management, travel coordination, or budget tracking
• Experience supporting global teams or projects across US, EMEA, or APAC regions
• Analytical mindset with comfort working with data, trackers, and operational reporting
• Industry knowledge in Technology, Payments, Life Sciences, or Industrials

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s, with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients’ core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.