Associate Advanced, BPS Operations Processing

FIS; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

FIS in Pune, India is seeking an Experienced Senior Associate to support advanced process execution and drive continuous improvement. The role involves handling complex tasks with autonomy while ensuring alignment with SOPs and quality standards.

You will contribute to Quality Assurance and Compliance, support process optimization including automation, mentor junior colleagues, coordinate with clients and internal stakeholders, and deliver detailed data analyses to identify risks and

Responsibilities

• Advanced Process Execution: Handle complex and specialized operational tasks with precision, ensuring adherence to standard operating procedures and quality benchmarks.
• Quality Assurance & Compliance: Monitor processes for compliance with regulatory and organizational standards, implementing corrective actions where necessary.
• Process Optimization Support: Identify inefficiencies and contribute to continuous improvement initiatives, including automation and workflow enhancements.
• Knowledge Sharing & Mentorship: Provide guidance and support to junior associates, sharing expertise and best practices to improve team performance.
• Client & Stakeholder Coordination: Assist in resolving escalated queries from clients and internal stakeholders, ensuring timely and effective communication.
• Reporting & Data Analysis: Prepare detailed reports and analyze operational data to identify trends, risks, and opportunities for improvement.

Job description

Type Of Hire Experienced (relevant combo of work and education)

• Experienced senior associate; leads complex tasks and continuous improvement
• Operates with significant independence

Position Type Full time

Type Of Hire Experienced (relevant combo of work and education)

• Experienced senior associate; leads complex tasks and continuous improvement
• Operates with significant independence

Advanced Process Execution

Handle complex and specialized operational tasks with precision, ensuring adherence to standard operating procedures and quality benchmarks.

Quality Assurance & Compliance

Monitor processes for compliance with regulatory and organizational standards, implementing corrective actions where necessary.

Process Optimization Support

Identify inefficiencies and contribute to continuous improvement initiatives, including automation and workflow enhancements.

Knowledge Sharing & Mentorship

Provide guidance and support to junior associates, sharing expertise and best practices to improve team performance.

Client & Stakeholder Coordination

Assist in resolving escalated queries from clients and internal stakeholders, ensuring timely and effective communication.

Reporting & Data Analysis

Prepare detailed reports and analyze operational data to identify trends, risks, and opportunities for improvement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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