Associate

Digitide; India; On-site; INR 240,000 - 420,000; Full time

Job summary

Digitide is seeking an Associate to join the CLM Domestic BFSI department in our back-office team. You will focus on customer care and support, ensuring a positive customer experience by handling inquiries, providing accurate information, and resolving issues promptly.

You will be the first point of contact for our customers, where strong communication and rapport-building skills are essential to success in this role.

Responsibilities

• Be the first point of contact for customers, handling inquiries and providing accurate information.
• Resolve issues promptly and build rapport with customers.

Job description

Job Description:

As an Associate in the CLM Domestic BFSI department, you will be an integral part of our back-office team, focusing on customer care and support. Your primary role will be to ensure a positive customer experience by efficiently handling inquiries, providing accurate information, and resolving issues promptly. You will be the first point of contact for our customers, so your communication skills and ability to build rapport are crucial.