Assistant Workplace Technical Service Manager

JLL; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits

Job summary

JLL in Mumbai is seeking a Diploma/BE qualified building services engineer to lead technical and contractual QA for a portfolio of corporate real estate assets. You will ensure compliance with country, regional and global standards and oversee lifecycle asset management and incident response.

You will review maintenance practices, drive operational efficiency, and mentor in-city technical teams, while coordinating with vendors and clients to deliver high-quality outcomes.

Qualifications

• Diploma or BE in Electrical or Mechanical engineering.
• Minimum of 5 years of relevant experience post eligible qualification.
• Thorough understanding of building services design and engineering management.
• Ability to identify and implement opportunities for operational efficiency/improvements.
• High energy, thrives in fast-paced, dynamic environments.
• Customer centricity.
• Comfortable working in a challenging environment as part of a team and managing incidents and service failures.
• Able to adapt in a fast-paced working environment and meet client changing needs and requirements.

Responsibilities

• Planned, predictive and corrective works of building systems.
• Power down planning and execution.
• Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard.
• Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with manufacturer recommendations, established processes, tools and documentation.
• Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks.
• Incident management support including 24/7 on-call for incident management in corporate real estate buildings.
• Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate.
• Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance.
• Governance of as-built drawings and OEM information.
• Production and management of MOPS/SOPS/EOPS.
• Management of lifecycle asset management and UPS component replacement.
• Support for engineering standardization tasks across Asia Pacific.
• Lead in-city technical training delivery.
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.
• Identify energy saving initiatives and work through to implementation and validation.
• Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned

Skills

Electrical Engineering

Mechanical Engineering

Building services design

Incident management

Communication skills

Education

Diploma/BE in Electrical/Mechanical

Job description

Overall role

This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards.

Work Dynamics

What this job involves:

Overall role

This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards.

Major Responsibilities

• Planned, predictive and corrective works of building systems
• Power down planning, execution
• Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard
• Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation.
• Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks
• Incident management support including 24/7 on call for incident management in corporate real estate buildings
• Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate
• Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance
• Governance of as built drawings and OEM information
• Production and management of MOPS/SOPS/EOPS
• Management of lifecycle asset management and UPS component replacement
• Support for engineering standardization tasks across Asia Pacific
• Lead in-city technical training delivery
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.
• Identify energy saving initiatives and work through to implementation and validation.
• Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned

Having good communication skill

Sound like you? To apply you need to have:

Ideal Experience

• Diploma/BE in Electrical/Mechanical only
• Minimum of 5 years of relevant experience post eligible qualification.
• Thorough understanding of building services design and engineering management
• Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
• High energy, flourishes in fast pace, dynamic environments
• Customer centricity
• Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.