Assistant Vice President - Risk and Loss Mitigation

PeopleStrong; Gurugram District; On-site; INR 4,200,000 - 6,400,000; Full time

Job summary

HDFC ERGO General Insurance in Gurugram seeks an experienced AVP for Risk and Loss Mitigation. Lead a team of Bima Saathis across several states, drive training, reviews, and fraud investigations to ensure timely closure.

The role requires 7–14 years in health insurance or related field and a medical background (BAMS/BHMS/BPT/BDS). Strong collaboration with internal stakeholders and MIS monitoring are essential.

Qualifications

• Lead and manage a team of Bima Saathis across multiple states.
• Conduct weekly training sessions and performance reviews to enhance team capability and productivity.
• Review investigation reports to ensure quality, accuracy, and timely closure.
• Drive achievement of key KRAs, including Grade 1%, Grade 1 Value, TAT, and Productivity.
• Identify fraud trends, suspicious activities, and nexus between providers, policyholders, and other stakeholders.
• Implement deterrence measures in fraud-prone geographies and networks.
• Coordinate and file police complaints/FIRs in fraud cases and liaise with law enforcement agencies.
• Collaborate with internal stakeholders to strengthen fraud risk mitigation and improve investigation outcomes.
• Monitor MIS, performance metrics, and provide regular updates to management on team performance and fraud control initiatives.

Responsibilities

• Lead and manage a team of Bima Saathis (BS) across multiple states.
• Conduct weekly training sessions and performance reviews to enhance team capability and productivity.
• Review investigation reports to ensure quality, accuracy, and timely closure.
• Drive achievement of key KRAs, including Grade 1%, Grade 1 Value, TAT, and Productivity.
• Identify fraud trends, suspicious activities, and nexus between providers, policyholders, and other stakeholders.
• Implement deterrence measures in fraud-prone geographies and networks.
• Coordinate and file police complaints/FIRs in fraud cases and liaise with law enforcement agencies.
• Collaborate with internal stakeholders to strengthen fraud risk mitigation and improve investigation outcomes.
• Monitor MIS, performance metrics, and provide regular updates to management on team performance and fraud control initiatives.

Skills

BAMS

Education

Medical degrees (BAMS/BHMS/BPT/BDS)

Job description

Assistant Vice President - Risk and Loss...

Assistant Vice President - Risk and Loss...

HDE/JC/17133

• HDFC ERGO General Insurance
• India>North>Haryana>Gurugram>Gurugram>Gurugram>1305>Branch

Posted On 15 Jul 2026

End Date 15 Jul 2027

Required Experience 6 - 14 years

Basic Section

New Job Title Assistant Vice President - Risk and Loss Mitigation

No. Of Openings 1

Grade M2

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Enabling Function

Business Function Risk and Loss Mitigation

Cost Center Risk and Loss Mitigation

Cost Center Code 1671

Department Risk and Loss Mitigation

Function Risk and Loss Mitigation

Business Zone NA

Job Role TM-FCI

Country India

Region North

City Gurugram

Physical Branch Gurugram

Branch Gurugram

Branch Code 1305

Type of Office Branch

Skills

Skill

BAMS

Job Description

• Lead and manage a team of Bima Saathis (BS) across multiple states.
• Conduct weekly training sessions and performance reviews to enhance team capability and productivity.
• Review investigation reports to ensure quality, accuracy, andtimelyclosure.
• Drive achievement of key KRAs, including Grade 1%, Grade 1 Value, TAT, and Productivity.
• Identifyfraud trends, suspicious activities, and nexus between providers, policyholders, and other stakeholders.
• Implement deterrence measures in fraud-prone geographies and networks.
• Coordinate and file police complaints/FIRs in fraud cases and liaise with law enforcement agencies.
• Collaborate with internal stakeholders to strengthen fraud risk mitigation and improve investigation outcomes.
• Monitor MIS, performance metrics, and provide regular updates to management on team performance and fraud control initiatives.

Compliance & Adherence

• Adherence to 100% compliance

Key Requirements – Education & Certification

• Medical Graduates such as BAMS/BHMS/BPT or BDS

Key Requirements – Experience & Skills

• Work experience of 7-8 years in Health insurance industry Or Non-Medico with Insurance experience of Min 10 years.