Deputy Manager - Risk and Loss Mitigation

PeopleStrong; Chhatrapati Sambhajinagar District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HDFC ERGO General Insurance is looking for a Deputy Manager - Risk and Loss Mitigation to protect the company from fraudulent acts and losses. The role involves coordinating with claims, legal, and field vendors to investigate and deter fraud across the West region of Maharashtra.

You will conduct weekly police visits, fraud analytics, and provide timely updates on escalations, driving improvements in loss ratios and strategic project implementations.

Qualifications

• Graduation is required.
• Experience of 4-10 years in risk and loss mitigation or related fraud prevention roles.
• Permanent employment term.

Responsibilities

• Prevents reputational losses & financial losses to company by internal/external entities indulging in fraudulent practices.
• Handling escalations and updating internal customer on claims assigned for investigation.
• Assist claims and legal team in identification & eradication of frauds.
• Responsible for filing police complaints & leading evidence.
• Updates referral triggers to maximize fraud eradication.
• Reduces loss ratio by increasing success ratios.
• Develops new techniques for investigation (forensic / biometric).
• Implementation of strategic projects.
• What you’ll do: Visit to Police stations for Police complaints on weekly basis.
• Visit to Insured / Driver / Claimant location with vendor for verification on weekly basis.
• Carries out fraud analytics to identify fraud prone areas and provides MIS on monthly basis.
• Provide updates/solutions on escalations within 24 hours.
• Provide detailed feedback on open cases for investigation to internal customers on weekly basis.

Skills

Graduation

Education

Graduation

Job description

Deputy Manager - Risk and Loss Mitigation

HDE/JC/17785

• HDFC ERGO General Insurance


• India>West>Maharashtra>Aurangabad>Aurangabad>Aurangabad>2106>Branch

Posted on 04 Sep 2026

End Date 04 Sep 2027

Required Experience 4 - 10 years

New Job Title Deputy Manager - Risk and Loss Mitigation

No. Of Openings 1

Grade JM2

Campus/Non Campus Non Campus

Employment Type Permanent

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Enabling Function

Business Function Non Sales

Cost Center Risk and Loss Mitigation

Cost Center Code 1671

Department Risk and Loss Mitigation

Function Risk and Loss Mitigation

Business Zone NA

Job Role Team Member

Country India

Region West

State Maharashtra

Branch Code 2106

Type of Office Branch

Skills

Graduation

Job Description

Prevents reputational losses & financial losses to company by internal/external entities indulging in fraudulent practices. Ensures optimum productivity through trigger-based intimation.

Handling escalations and updating internal customer on claims assigned for investigation.

Assist claims and legal team in identification & eradication of frauds.

Responsible for filing police complaints & leading evidence.

Updates referral triggers to maximize fraud eradication.

Reduces loss ratio by increasing success ratios.

Develops new techniques for investigation (forensic / biometric).

Implementation of strategic projects.

What you’ll do:

Visit to Police stations for Police complaints on weekly basis. Visit to Insured / Driver / Claimant location with vendor for verification on weekly basis.

Carries out fraud analytics to identify fraud prone areas and provides MIS on monthly basis.

Provide updates/solutions on escalations within 24 hours.

Provide detailed feedback on open cases for investigation to internal customers on weekly basis.