Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
As the Regional Building Operation Systems (BOS) Manager, you will lead the strategic operation and maintenance of the region’s digital building portfolio. Your primary focus will be managing the holistic “Smart Systems” ecosystem—integrating BMS, LMS, and IoT technologies into a centralized cloud platform to drive operational efficiency and sustainability. Acting as the technical bridge between Facility Management and IT, you will ensure strict adherence to Client Digital Building Standards, oversee cybersecurity compliance, and manage the full lifecycle of digital assets from hardware deployment to data‑driven performance optimization.
Day‑to‑day responsibilities
- Drive Digital Strategy: Implement frameworks and policies to advance the “Smart Building” portfolio, ensuring all systems meet Client Digital Building standards.
- System Integration: Oversee the onboarding of buildings to the BOS platform, including ontology mapping, data validation, and the seamless integration of BMS and IoT devices.
- Performance Optimization: Analyze real‑time operational data to identify inefficiencies, recommending solutions that enhance energy performance and reduce costs.
- Project & Vendor Management: Lead system enhancement projects and coordinate with OEMs/vendors for hardware upgrades, software integration, and defect resolution.
- Cybersecurity & Infrastructure: Manage building ICT networks and ensure strict cyber compliance for all connected devices and digital assets.
- Technical Support: Act as the primary escalation point for troubleshooting BOS integration issues, ensuring the resiliency and uptime of critical equipment.
- Asset Management: Regularly audit and manage the inventory of all digital hardware, software, and associated licensing.
Desired or preferred experience and technical skills
- Education & Experience: Bachelor’s degree in Engineering or IT with a minimum of 8 years of experience, including at least 3 years in a specialized BOS, BMS, or Smart Building role.
- Smart Building Expertise: Deep understanding of IoT ecosystems, cloud integration, and BOS platform technology stacks.
- Building Systems Knowledge: Strong technical grasp of BMS, HVAC, Lighting (LMS), and Fire Alarm Systems.
- Network Proficiency: Knowledge of IT infrastructure and network protocols such as BACnet, Modbus, and KNX.
- Data & Analytics: Experience with data mapping, database management (SQL in addition), and visualization tools like Power BI.
- Project Management: Proven ability to manage cross‑functional projects, coordinate with OEMs/vendors, and oversee system handovers.
- Digital Proficiency: Advanced literacy in Google Workspace or MS Office, with the ability to create high‑quality technical presentations.
Required Skills and Experience
- Education & Professional Background: Bachelor’s degree in Engineering or IT preferred; equivalent experience and certifications encouraged.
- Industry Experience: Minimum of 5 years focusing on smart building technologies, BMS integration, or facility IT operations.
- Core Technical Expertise: Proficiency in BOS technology stack, IoT device integration, cloud communication, and data ontology mapping.
- Systems Knowledge: Strong working knowledge of Building Management Systems, HVAC, and Lighting Control Systems, including familiarity with protocols such as BACnet, Modbus, and KNX.
- Data & Analytics: Ability to work with database concepts and visualization tools (e.g., Power BI, SQL).
- Project & Vendor Management: Proven experience managing technical projects and coordinating OEM vendors.
- Cybersecurity Awareness: Solid understanding of cybersecurity principles as they apply to OT and IoT networks.