Assistant Service Engineer (3-7 years)

Texmo; Hubli, Indore District, Pune District; Sur place; INR 350 000 - 480 000; Plein temps

Résumé du poste

Texmo is seeking a service/customer handling professional with a background in the pump industry and relevant field experience to join our team in Hubli, Karnataka. The role focuses on after-sales support and field service coordination.

Diploma in Mechanical or Electrical Engineering; 3-7+ years of experience preferred; trainees with no experience are welcome to apply. You will work with cross-functional teams, ensure safety protocols, and communicate effectively with customers to resolve issues.

Qualifications

• Background from Pump Industry or related work experience.
• Diploma in Mechanical Engineering or Electrical Engineering or related field.
• 3–7+ years of experience in customer handling or relevant field.
• Service engineers trainee needs not required any experience.
• Excellent problem-solving and decision-making skills, with a proactive and analytical approach to addressing challenges.
• Effective written and verbal communication of technical information to diverse audiences.
• Strong commitment to workplace safety with an understanding of safety protocols and regulations.
• Ability to work collaboratively with cross-functional teams.

Responsabilités

• Handle customer interactions in pump industry.
• Coordinate with cross-functional teams to resolve service issues.
• Ensure safety protocols are followed in all service activities.
• Support after-sales and field service tasks as required.

Connaissances

Pump industry experience

Problem solving

Communication skills

Safety awareness

Cross-functional collaboration

Formation

Diploma in Mechanical Engineering

Diploma in Electrical Engineering

Description du poste

Role & responsibilities

• Must have background from Pump Industry or Related work experience.
• Diploma in Mechanical Engineering and Electrical Engineering or a related field.
• Minimum of 3 - 7+ years of experience in customer handling or relevant field.
• Service engineers trainee needs not required any experience.
• Excellent problem-solving and decision-making skills, with a proactive and analytical approach to addressing challenges.
• Effective communication skills, both written and verbal, with the ability to convey technical information to diverse audiences.
• Strong commitment to workplace safety, with a thorough understanding of safety protocols and regulations.
• Ability to work collaboratively with cross-functional teams and foster a positive and productive work environment.

Preferred candidate profile

• Pumps/Pump related background
• After sales / Field Service