Assistant Restaurant Manager

ibis, ibis Styles, ibis budget; Maharashtra; On-site; INR 800,000 - 1,400,000; Full time

Job summary

ibis is seeking an experienced Restaurant Outlet Manager to oversee daily operations, ensuring five-star hospitality standards in a luxury setting. You will supervise and train the service team to maintain premium service quality, grooming, and hygiene, while coordinating with Kitchen and Housekeeping for seamless delivery.

Ideal candidates have 4–5 years in F&B service within luxury hotels, 1–2 years in supervisory roles, and strong skills in leadership, guest relations, and upselling.

Qualifications

• Bachelor's or Diploma in Hotel Management or related field.
• 4–5 years in Food & Beverage service, luxury/five-star environment.
• Minimum 1–2 years in supervision in a restaurant or specialty outlet.
• Strong leadership and team management abilities.
• Excellent communication and guest relations skills.

Responsibilities

• Assist in managing day-to-day restaurant operations to ensure exceptional guest experiences.
• Supervise, train, and motivate service team with high standards of service and grooming.
• Monitor guest satisfaction and resolve complaints professionally.
• Coordinate with Kitchen, Housekeeping and other departments for seamless service.
• Drive outlet revenue through upselling, promotions and guest engagement.

Skills

Leadership

Guest relations

Communication

Problem solving

POS systems

Restaurant ops

Education

Bachelor's/Diploma in Hotel Management

Tools

POS systems

Restaurant software

Microsoft Office

Job description

Job Description

• Assist in managing the day-to-day operations of the restaurant outlet, ensuring exceptional guest experiences in line with five-star hospitality standards.
• Supervise, train, and motivate the service team to maintain high levels of service quality, grooming, hygiene, and operational efficiency.
• Monitor guest satisfaction, handle guest complaints professionally, and ensure prompt resolution of service issues.
• Coordinate with Kitchen, Housekeeping, and other departments to ensure seamless service delivery and smooth outlet operations.
• Drive outlet revenue through effective upselling, promotions, and guest engagement initiatives.
• Monitor inventory, breakage, and operating supplies while ensuring adherence to cost-control measures.
• Ensure compliance with food safety, hygiene, and brand standards, including HACCP and statutory requirements.
• Assist in preparing duty rosters, performance evaluations, and training plans for team members.
• Support the Outlet Manager in achieving departmental goals, budgets, and service excellence targets.

Qualifications

• Bachelor's Degree or Diploma in Hotel Management, Hospitality Management, or a related field.
• 4–5 years of experience in Food & Beverage Service operations, preferably in a luxury or five-star hotel environment.
• Minimum 1–2 years of supervisory experience in a restaurant or specialty outlet.
• Strong leadership and team management abilities.
• Excellent communication and guest relations skills.
• Sound knowledge of restaurant operations, food and beverage service standards, and fine dining etiquette.
• Strong problem-solving and decision‑making capabilities.
• Proficiency in POS systems, Microsoft Office, and restaurant management software.
• Ability to work under pressure and manage multiple priorities effectively.