Assistant Operations Manager

Wild World India; Delhi; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Wild World India is seeking an Assistant Manager Operations in South Delhi to coordinate all day-to-day travel logistics. This full-time, on-site role involves hotel reservations, local transport, and flights, delivered by a small team with local partners to ensure end-to-end travel solutions.

You will oversee tour operations across India, maintain high standards of service, and design travel itineraries with costings while maintaining excellent communication with clients and suppliers.

Qualifications

• Minimum of 7 years’ experience handling tour operations for inbound travel.
• Excellent communication and interpersonal skills.
• Proven track record of strong customer service orientation and quality focus.
• Fair knowledge of designing travel itineraries and costings.

Responsibilities

• Coordinating tour operations across India (no mean task!)
• Monitoring all tour logistics to provide a seamless travel experience for clients
• Liaising and coordinating with hotels, transport providers, guides, and local destination partners
• Managing airport arrivals, departures, hotel transfers, and city excursions

Skills

Tour operations experience

Communication skills

Customer service orientation

Travel itineraries & costings

Job description

Job Vacancy: Assistant Manager, Wild World India

Wild World India is an award-winning inbound travel company offering transformative wildlife journeys and photography tours in India for discerning global travelers. For over two decades, we have led the way in offering the most immersive and diverse wilderness experiences across India. Our clients trust us for our in-depth knowledge and decades of experience, backed by a network of experienced leaders and the finest local guides.

Role Description:

The Assistant Manager Operations position at Wild World India is a full-time, on-site role based in South Delhi. The position involves managing and coordinating all day-to-day travel operations, including hotel reservations, local transportation, and flights. As part of a SMALL team, you will work closely with other members and local partners to deliver top-quality, end-to-end travel solutions

Role responsibilities

Coordinating tour operations across India (no mean task!)

Monitoring all tour logistics to provide a seamless travel experience for clients

Liaising and coordinating with hotels, transport providers, guides, and local destination partners

Managing airport arrivals, departures, hotel transfers, and city excursions

You must have

• A minimum of 7 years’ experience handling tour operations for inbound travel
• Great communication and interpersonal skills
• Proven track record of strong customer service orientation and quality focus
• Fair knowledge of designing travel itineraries and costings

Strongest candidates will have:

• A strong sense of ownership, essential for working in a small team
• Strong work ethic and independent problem-solving skills
• Willingness to travel when required within Delhi and outside

Why should you work with us?

With a proven track record of over two decades, we deliverthe top-quality services our clients expect, and we take pride in it. If you are a travel professional who has felt frustrated by the mundane, impersonal nature of most travel companies, this is a place where you can find both stability and immense job satisfaction in an environment that fosters personal growth. As part of a small team, every member feels responsible because individual contributions directly impact the company’s vision and the quality of the services we deliver. We are seeking the right candidate for the role and offer highly competitive compensation. We feel privileged to do this work and arein it for the long haul; we want to work with people who are, too.