Assistant Officer, Personal Banker, Consumer Banking Group

DBS Bank; Konaseema; On-site; INR 350,000 - 520,000; Full time

Job summary

DBS Bank in Amalapuram, Andhra Pradesh, is seeking a Relationship Manager to acquire new customers, deepen retail banking relationships, and promote a broad range of consumer banking products. The role emphasizes high-quality customer service, regulatory compliance, and active participation in branch campaigns.

The ideal candidate holds a Business/Finance degree or diploma, with experience in sales, customer service, or relationship management in financial services.

Qualifications

• Strong interpersonal and communication skills with a customer-centric mindset.
• Goal-oriented with a proven track record of meeting performance targets.
• Ability to work independently and as part of a team.

Responsibilities

• Acquire new-to-bank customers and grow CASA portfolio.
• Manage and deepen relationships with retail banking customers.
• Promote and cross-sell a range of consumer banking products and services.
• Deliver exceptional customer service to ensure satisfaction and retention.
• Ensure compliance with regulatory requirements and KYC on onboarding and transactions.
• Participate in branch sales campaigns and marketing events to generate leads.

Skills

Interpersonal skills

Communication

Teamwork

Goal orientation

Education

Business or Finance degree/diploma

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Acquire new-to-bank customers and drive the growth of the Current Account and Savings Account (CASA) portfolio.
• Manage and deepen relationships with retail banking customers by understanding their financial needs and providing appropriate solutions.
• Promote and cross-sell a comprehensive range of consumer banking products and services.
• Deliver exceptional customer service to ensure high levels of customer satisfaction and retention.
• Ensure strict compliance with regulatory requirements, internal policies, and Know-Your-Customer (KYC) standards during customer onboarding and transactions.
• Participate actively in branch sales campaigns, roadshows, and marketing events to generate leads.

Requirements

• A degree or diploma in Business, Finance, or a related field.
• Prior experience in sales, customer service, or relationship management within the banking or financial services industry.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Goal-oriented individual with a proven track record of meeting performance targets.
• Good understanding of retail banking products, financial market trends, and regulatory guidelines.
• Ability to work effectively both independently and as part of a collaborative team.

Location

Amalapuram

Job

Relationship Management

Schedule

Regular

Employee Status

Full time