Assistant Manager Transformation | Gurugram

Gulf Marketing Group (GMG Group); Gurugram District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A global well-being company is seeking an Assistant Manager to support its digital and operational transformation. This role focuses on integrating technology with retail operations to drive innovation and improve customer experiences. Responsibilities include optimizing processes, driving digital transformation, and collaborating across departments. The ideal candidate will have 7 years of experience in business transformation and a strong understanding of retail technology platforms. Join a vibrant and inclusive environment at this global leader in well-being.

Qualifications

• 7 years of experience in business transformation, process optimization, or project management.
• Deep understanding of retail technology and data-driven methodologies.

Responsibilities

• Identify and streamline operations across sales, inventory, and customer service.
• Support the implementation of data-driven methodologies.
• Drive digital transformation initiatives to enhance retail operations.
• Facilitate collaboration across departments.

Skills

Data Analytics and Business Intelligence

Stakeholder management

Project Management

Process optimization

Understanding of Retail Technology Platforms

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

As Assistant Manager you will support the digital and operational transformation of the organization, ensuring the seamless integration of technology with retail operations to drive innovation, growth, and enhanced customer experiences. This role combines deep understanding retail and technical acumen to redefine the retail environment, creating value through innovative IT solutions, data-driven decision-making, and optimized customer engagement. The role focuses on driving the development, implementation, and continuous improvement of best practices, processes, and tools across the organization.

Key Responsibilities:

1. Process Optimization:
   • Identify opportunities to streamline operations across sales, inventory and customer service.
   • Support the Implement data-driven methodologies to monitor, evaluate, and improve performance.
2. Innovation and Digital Transformation:
   • Research and support the deploy emerging technologies and innovative solutions to enhance retail operations.
   • Drive digital transformation initiatives, leveraging emerging technologies to stay ahead in the competitive retail IT landscape.
3. Change Management:
   • Act as a catalyst for change, support adoption of new processes, tools, and technologies.
   • Support teams in transitioning to improved practices through training and mentoring.
4. Collaboration and Cross-Functional Alignment:
   • Work closely with departments such as, Audit marketing, supply chain, and store operations to ensure cohesive implementation of initiatives.
   • Facilitate knowledge-sharing and collaboration across teams to foster innovation.
5. Project Management:
   • Maintain project tracker and escape any deviations from timelines. Maintain the risk and issue log and support troubleshooting.
   • Ensure sustainability of execution/ implementation post rollout and track ROI.

Functional/Technical Competencies:

• Understanding of Retail Technology Platforms
• Data Analytics and Business Intelligence
• Agile and Project Management Methodologies
• Proficiency in Microsoft tools including Excel, PowerPoint, word
• Understanding of customer-centric IT innovations and data analytics
• stakeholder management capabilities
• Proficiency in process optimization, and performance measurement tools

Experience:

7 years of experience in business transformation, process optimization, or project management roles.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.