Assistant Manager - Security

Accor Hotels; Ernakulam; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accor Hotels in Kochi, India is seeking an Assistant Manager - Security to oversee daily security operations and lead the security team across the property. The role focuses on safeguarding guests, staff, and assets with a strong emphasis on incident response, risk assessment, and collaboration with local authorities.

You will implement robust security controls and maintain comprehensive documentation. The ideal candidate has 3–5 years of security leadership experience, strong technical

Qualifications

• Minimum 3-5 years of security experience in corporate, hospitality, or similar setting.
• Proven supervisory or management experience leading security teams.
• Strong technical knowledge of security systems, access control technologies, and surveillance equipment.
• Excellent incident response and crisis management capabilities.
• Understanding of security protocols, health and safety regulations, and organizational standards.
• Proficient in security documentation, reporting, and data analysis.
• Valid security license or certification as required by Indian regulations.
• Strong communication and interpersonal skills with stakeholders.
• Ability to work varied shifts, including nights, weekends, and on-call.

Responsibilities

• Oversee and manage daily security operations across the property.
• Supervise, train, and mentor security personnel.
• Monitor surveillance and access control to identify vulnerabilities.
• Respond to incidents and emergencies with professionalism.
• Conduct security patrols and maintain detailed incident reports.
• Coordinate with local law enforcement and emergency services.
• Conduct risk assessments and develop protection strategies.
• Ensure compliance with security protocols and SOPs.

Skills

Leadership

Incident response

Security policy

Law enforcement liaison

Communication

Physical fitness

Tools

Access control technologies

Surveillance equipment

Job description

Job Description

We are seeking a detail-oriented and decisive Assistant Manager - Security to join our dynamic team in Kochi, India. In this pivotal role, you will oversee daily security operations while fostering a safe, secure environment for our guests, staff, and valuable assets. This is an excellent opportunity for a collaborative leader who is passionate about innovative security solutions and committed to maintaining the highest standards of protection and professionalism.

• Oversee and manage daily security operations, ensuring a safe and secure environment across all property areas
• Supervise, train, and mentor security personnel while promoting adherence to company policies, industry best practices, and local regulations
• Monitor and analyze surveillance systems, access control points, and security equipment to identify vulnerabilities and recommend preventative measures
• Respond promptly and professionally to security incidents, emergencies, and guest concerns while maintaining composure and transparency
• Conduct regular security patrols throughout the property, including guest areas, back-of-house, perimeter zones, and restricted access points
• Prepare comprehensive and detailed incident reports and maintain meticulous security documentation for management review and compliance
• Coordinate effectively with local law enforcement, emergency services, and relevant stakeholders during critical situations
• Conduct thorough security risk assessments and develop innovative solutions to enhance overall property protection
• Ensure strict compliance with all security protocols, safety regulations, health standards, and organizational standard operating procedures
• Manage access control systems, key distribution, visitor management procedures, and maintain accurate records
• Provide regular security briefings, updates, and performance reviews to senior management and relevant departments
• Investigate security breaches, theft, suspicious activities, and implement corrective actions with analytical rigor
• Maintain confidentiality and discretion regarding sensitive security matters, guest information, and proprietary procedures
• Support team development through coaching, feedback, and inclusive leadership practices

Qualifications

Required Qualifications:

• Minimum 3-5 years of professional security experience in a corporate, hospitality, or similar organizational setting
• Proven supervisory or management experience with demonstrated ability to lead, motivate, and develop security teams
• Strong technical knowledge of security systems, access control technologies, surveillance equipment, and monitoring tools
• Excellent incident response and crisis management capabilities with sound decision-making skills under pressure
• Comprehensive understanding of security protocols, health and safety regulations, and organizational operational standards
• Proficiency in security documentation, report writing, record-keeping procedures, and data analysis
• Valid security license or certification as required by local, state, and national regulations in India
• Strong communication and interpersonal skills with the ability to liaise effectively with law enforcement, emergency services, and internal stakeholders
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism
• Physical fitness and capability to work varied shifts, including nights, weekends, and on-call availability

Preferred Qualifications:

• Experience conducting security audits, vulnerability assessments, and risk analysis
• Knowledge of conflict resolution and de-escalation techniques
• Familiarity with security management software and digital documentation systems
• Training and mentoring experience with security personnel
• Understanding of local Kochi security landscape and regional regulatory requirements
• Certification in advanced security management or related professional development
• Experience in a customer-focused environment with emphasis on guest relations and service excellence