Job Description
Basic Function:
This role involves overseeing biomass aggregation, logistics, vendor management, and maintaining relationships to ensure alignment with company objectives in sustainability and profitability.
Key Responsibilities Areas (KRAs):
a) Customer Acquisition and Business Development:
- Support the development of strategies to acquire new clients and expand geographic reach.
- Assist in nurturing long-term relationships with clients, achieving a considerable customer retention rate.
- Coordinate and implement strategies for increasing client satisfaction through efficient service delivery.
b) Biomass Sourcing and Aggregation:
- Manage biomass sourcing efforts within the zone to meet the annual target.
- Develop relationships with suppliers and farmers, negotiate favorable contracts and manage sourcing fluctuations due to seasonality.
- Conduct biomass availability assessments and maintain up-to-date sourcing maps to ensure continuous supply.
c) Supply Chain and Logistics Coordination:
- Oversee logistics and transportation to ensure on-time delivery.
- Coordinate with logistics providers to optimize transport routes and reduce biomass handling costs.
- Ensure that storage practices minimize biomass degradation, achieving a reduction in spoilage and handling losses.
d) Vendor and Supplier Relationship Management:
- Build and maintain strong relationships with suppliers and vendors, focusing on improving satisfaction levels.
- Oversee vendor negotiations to achieve cost reductions on procurement and logistics.
e) Process Improvement and Cost Management:
- Identify areas for process improvement in biomass sourcing and logistics to reduce operational costs.
- Implement at least two process improvements annually in coordination with the Zonal Head, focusing on efficiency gains and cost reductions.