Assistant Manager (Sales Ops)

ADP; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Automatic Data Processing, Inc. in Hyderabad is seeking an Assistant Manager to lead the WWCO Deal Acceleration Desk. You will drive deal execution, governance, and cross-functional collaboration with Sales, Finance, Legal, Pricing, Product, and Implementation to accelerate closures and optimize contract terms.

The role requires strong operations, project management, and stakeholder management skills, with a focus on scalable pricing decisions and policy documentation across time zones.

Qualifications

• Bachelor's degree required; MBA or postgraduate preferred.
• 9–15 years in business ops, sales ops, or related fields.
• Strong analytical, governance, and stakeholder-management skills.

Responsibilities

• Lead and coordinate multiple teams within the DAD organization and cross-functional groups.
• Guide Sales on deal structuring, pricing, contracts, and approvals.
• Manage deal progression and internal approval workflows.
• Be SME on deal policies, contracts, terms, product configurations, and fallback positions.
• Document and maintain deal policies and best practices.

Skills

Business Operations

Sales Operations

Customer Operations

Commercial Operations

Systems Integration

Education

Bachelor's Degree

MBA or Postgraduate Qualification

Tools

Salesforce

GONG

Seismic

Excel

PowerPoint

Word

Job description

Assistant Manager (G3L1) – WWCO Deal Acceleration Desk (DAD) Leader

Business Unit

Worldwide Commercial Operations (WWCO) – Deal Acceleration Desk (DAD) - IND171911

Role Summary

The Deal Acceleration Desk (DAD) Leader is responsible for driving deal execution, governance, and operational excellence across the sales lifecycle. This role partners closely with Sales, Finance, Legal, Pricing, Product, and Implementation teams to accelerate deal closures, optimize contract structures, improve sales productivity, and ensure seamless transitions from sales to implementation.

The ideal candidate will possess strong business operations expertise, project management capabilities, commercial acumen, and stakeholder management skills to support strategic business growth.

Key Responsibilities

• Lead and coordinate multiple teams within the DAD organization and cross-functional stakeholder groups.
• Provide guidance to Sales teams on deal structuring, pricing strategies, contract terms, and approval processes.
• Manage and oversee deal progression throughout the sales cycle and internal approval workflow.
• Act as a subject matter expert on deal policies, contract provisions, business terms, product configurations, and fallback positions.
• Document and maintain deal-making policies and best practices to support efficient contracting processes.

Cross-Functional Collaboration

• Partner with Pricing, Finance, Legal, Product, Sales, and Implementation teams to drive scalable and efficient deal processes.
• Identify opportunities to enhance policies, systems, and operational workflows that improve seller productivity.
• Ensure a smooth and efficient transition from Sales to Implementation and customer onboarding.

Analytics & Strategic Decision Support

• Conduct financial, market, operational, and client research to support deal evaluation, validation, and dispute resolution.
• Analyze historical pricing trends and provide actionable recommendations to sales leadership.
• Develop analytical models and business calculators to support strategic pricing and commercial decisions.
• Ensure data accuracy and compliance across client onboarding, sales operations, and service processes.

Process Improvement & Stakeholder Management

• Build strong partnerships with internal stakeholders to improve customer onboarding and operational excellence.
• Recommend best practices, training opportunities, and process improvements based on business insights and client feedback.
• Support organizational initiatives focused on operational efficiency, revenue growth, and customer success.

Required Experience & Skills

Functional Expertise

• 9 -15 years of experience in Business Operations, Sales Operations, Customer Operations, Commercial Operations, or Systems Integration environments.
• Strong understanding of ADP products, business operations, and commercial processes.
• Experience collaborating with Finance, Sales Operations, Legal, Pricing, and Product teams.
• Ability to assess complex business problems and identify practical, scalable solutions.

Technical & Analytical Skills

• Strong analytical and problem-solving capabilities.
• Advanced Microsoft Excel, PowerPoint, and Word skills.
• Experience with Sales Enablement and CRM tools such as Salesforce, GONG, and Seismic.
• Knowledge of reporting, visualization techniques, and data storytelling.

Leadership & Behavioral Skills

• Excellent verbal and written communication skills.
• Strong stakeholder management and relationship-building abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Demonstrated ownership, accountability, and proactive issue resolution.
• Strong organizational, prioritization, and time-management skills.
• Ability to thrive in a fast-paced, performance-driven environment.
• Flexible and willing to work across different time zones.
• Commercial and contract management expertise.
• Project management and execution excellence.
• Strategic thinking and business acumen.
• Data-driven decision-making and storytelling capabilities.
• Customer-centric mindset and collaborative leadership approach.

Educational Qualification

• Bachelor's Degree (Mandatory)
• MBA or Postgraduate Qualification (Preferred)

Job Grade:

G3L1

Function:

Worldwide Commercial Operations (WWCO) – Deal Acceleration Desk (DAD)

Role Type:

Individual Contributor / People Leadership (based on organizational alignment)