Assistant Manager - Process

Ingram Micro India Private Limited; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ingram Micro India Private Limited is seeking a PMO – Process & Data Analyst to support governance, data-driven decision-making, and process improvement across the organization. You will track projects, coordinate stakeholders, analyze processes, and build KPI dashboards using Power BI and Excel.

The role emphasizes maintaining schedules, governance documentation, and performance reporting to drive operational excellence and successful project delivery.

Qualifications

• Bachelor’s degree in business, Engineering, Information Systems, Statistics, Finance, or a related field.
• 3–5 years of experience in PMO, Process Improvement, Business Analysis, or Data Analytics.

Responsibilities

• Collect, validate, and analyze business and project data.
• Document and analyze current-state and future-state business processes.
• Support project planning, tracking, governance, and status reporting.
• Maintain project schedules, RAID logs, action trackers, and governance documentation.
• Coordinate project meetings and follow up on actions and deliverables.
• Analyze and document business processes; identify improvement opportunities.
• Develop SOPs, process maps, and process documentation.
• Perform root cause analysis and support business transformation initiatives.
• Develop KPI dashboards and reports using Power BI and Excel.
• Communicate project updates, risks, and insights to stakeholders.
• Support leadership with performance reporting and data-driven recommendations.

Skills

PMO Governance

RAID Management

Project Reporting

Stakeholder Management

Process Mapping

SOP Documentation

Root Cause Analysis

Lean / Six Sigma

SIPOC

RACI

Advanced Excel

Power BI

Power Query

KPI Reporting

Data Visualization

SQL

AI Tools Knowledge

Microsoft Copilot

Education

Bachelor’s degree in business, Engineering, Information Systems, Statistics, Finance, or a related field

Tools

Microsoft Office

Power BI

SharePoint

Teams

Visio

Planner/Project

Job description

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Job Responsibilities

The PMO – Process & Data Analyst supports project governance, process improvement initiatives, and data driven decision-making across the organization. The role is responsible for project tracking, stakeholder coordination, process analysis, performance reporting, dashboard development, and continuous improvement activities to drive operational excellence and successful project delivery.

Key Responsibilities

• Collect, validate, and analyze business and project data.
• Document and analyze current-state and future-state business processes.
• Support project planning, tracking, governance, and status reporting.
• Maintain project schedules, RAID logs, action trackers, and governance documentation.
• Coordinate project meetings and follow up on actions and deliverables.
• Analyze and document business processes; identify improvement opportunities.
• Develop SOPs, process maps, and process documentation.
• Perform root cause analysis and support business transformation initiatives.
• Develop KPI dashboards and reports using Power BI and Excel.
• Communicate project updates, risks, and insights to stakeholders.
• Support leadership with performance reporting and data-driven recommendations.

Qualifications

• Bachelor’s degree in business, Engineering, Information Systems, Statistics, Finance, or a related field.
• 3–5 years of experience in PMO, Process Improvement, Business Analysis, or Data Analytics.

Required Skills

• PMO: Project Governance, RAID Management, Project Reporting, Stakeholder Management.
• Process: Process Mapping, SOP Documentation, Root Cause Analysis, Lean/Six Sigma, SIPOC, RACI.
• Analytics: Advanced Excel, Power BI, Power Query, KPI Reporting, Data Visualization, SQL (Preferred).
• Tools: Microsoft Office, Power BI, SharePoint, Teams, Visio, Planner/Project.
• AI & Digital Tools Knowledge (Preferred): Familiarity with AI-powered productivity tools such as Microsoft Copilot & Experience leveraging AI tools for data analysis, report generation, process documentation.

Key Competencies

• Analytical Thinking
• Problem Solving
• Communication
• Collaboration
• Stakeholder Management
• Project Coordination
• Attention to Detail
• Data Storytelling

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. Let’s shape tomorrow.

What’s in it for you?

• We take great care of our people.
• Everyone is made to feel welcome.
• Opportunities to grow apply to all.