Assistant Manager - Operations

Birla Carbon; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Aditya Birla Group is seeking an Assistant Manager - Operations to oversee DP operations, transfer of securities, and compliance with SEBI/NSDL/CDSL. The role requires strong client relations, attention to detail, and the ability to work within a regulated brokerage environment.

You will coordinate with clients, depositories, and banks/NBFCs to ensure timely processing of DIS, pledges, and conversions, while maintaining strict adherence to regulatory norms.

Qualifications

• Client relationship management, communication & presentation skills, business building, proactive attitude and strong customer service orientation.
• Product knowledge and analytical skills, understanding of other product offerings and cross selling skills; team-building ability.

Responsibilities

• Transfer & conversion of securities and government securities as per client instructions.
• Manage pledging/hypothecating with banks/NBFCs for loans against securities.
• Re-issuance of DIS additional books to clients following valid requests.
• Ensure DP operations align with SEBI, NSDL and CDSL regulations and internal controls.

Skills

Client relationship management

Communication & presentation skills

Business building skills

Proactive attitude

Industry network

Customer service orientation

Product knowledge

Analytical skills

Cross selling skills

Team building skills

Tools

SPEED-e

IDeAS

SPICE DIRECT Easi

Easiest

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Assistant Manager - Operations

Job Description:

Job Purpose

To process instructions received from the Clients like Demat, Remat, Pledge, transfer of shares from one account to another etc. To follow compliance without any exception as per the guidelines prescribed by the Depository & SEBI

Aditya Birla Money Ltd. (ABML) is primarily a Broking Company, deals in Equity, Commodity & Currency. Workforce of ~800 spread across ~40 locations with customer base of in excess of 3 lacs. Commodity operations are managed through its 100% subsidiary Aditya Birla Commodities Broking limited. ABML is one of the leading securities trading companies in the country. ABML operates in a fragmented equity broking business and has a daily turnover of close to 3,000 Crores with a market share of 1%. ABM works in a highly regulated environment with a host of regulators like SEBI, RBI, AMFI, FMC, IRDA etc. regulating its day to day operations. In addition to the regulator ABML is also subject to close monitoring and inspection through various agencies like NSE / BSE / NCDX / MCX / NSDL / CDSL etc. ABML also operates in a highly competitive market mainly in fragmented industry with ABML competition from major National Broking houses like ICICI Securities, HDFC Securities, Angel Broking, MOFSL etc. and a range of local Broking outfits.

Job Context:

• To ensure transfer of securities of Clients from Demat account holder to Exchange Clearing Corporations for meeting Exchange obligation, and also for transfer to other accounts basis on receipt of client instructions.
• To ensure scan image of clients’ physical Delivery Instruction slips (DIS) submitted for transfer of securities, are reported to Depositories (NSDL & CDSL) before the cut-off time i.e. before end of the next working day.
• To ensure Clients Pledging / Hypothecating of their securities with Bank / NBFC for availing Loans i.e. Loan against Securities within TAT.
• To ensure Conversion of Client’s physical share securities into electronic mode and vice versa within TAT.
• To ensure Conversion / Reconversion of Government Securities from SGL account to Demat account and vice versa within TAT.
• To ensure Re-issuance of DIS additional Books to the clients on receipt of valid requests.
• To ensure that all activities and operations of the Department are carried out in compliance with various regulatory bodies like SEBI, NSDL and CDSL.

Major Challenges:

• Any wrong transfer of securities i.e., either transfer of excess securities or transfer to wrong account holder which will lead to huge financial loss to Organisation & deviation of regulations.
• Wrong or Non-reporting or delayed process or any non-compliance activities or non-submission of statutory reports will be viewed seriously by Regulators and shall levy penal charges.

The critical skill sets that this profile requires are:

• Client relationship Management, Communication & presentation skills, Business building skills, proactive attitude, a strong industry network & high customer service orientation.
• Product Knowledge & Analytical Skills, understanding of other product offerings of ABC & Cross Selling Skills and Team Building Skills.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

KRA1 Transfer & Conversion of securities • To check for unauthorized transfer & obtains client’s consent before executions • To ensure conversion of Client’s physical securities to electronic mode and vice versa To ensure conversion / reconversion and Transferring of Government –Securities (G-Sec)

KRA2 Pledging / Hypothecating • Pledging / Hypothecating of their securities with Bank / NBFC for availing Loans i.e. Loan against Securities

KRA3 Re-issuance of DIS additional Books • Re-issuance of DIS additional Books to the clients

KRA4 Compliance adherence – Internal / Concurrent Auditors and Depositories Annual Inspections • To support entire DP operations are carried out within the compliance with various regulatory bodies like SEBI, NSDL and CDSL.

KRA5 Manage online platforms • Manage SPEED-e, IDeAS & SPICE DIRECT Easi/Easiest - Online access to customers for transferring of shares without providing any physical instructions

• Discover more about life at Aditya Birla Group