Assistant Manager - IT Infra

Pixel Image India Pvt Ltd; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Ownership over IT infra

Continuous learning

Collaboration with UK head office

Competitive salary & benefits

Job summary

Pixel is seeking an IT Infra Assistant Manager to own day-to-day IT infrastructure in Pune. The role covers servers, AD, DNS/DHCP, VPN, and security governance.

You will automate tasks with PowerShell or Python, manage Office 365, and troubleshoot connectivity across LAN/WAN and remote sites. The ideal candidate has 5+ years in IT infrastructure, with hands-on experience across Windows environments, security tooling, and cloud integrations.

Qualifications

• Bachelor's degree in IT, CS or related field.
• Certifications such as CompTIA A+ / Network+ / Microsoft are desirable.
• Security-focused certifications (e.g., Security+, Sophos or SentinelOne) a plus.

Responsibilities

• Maintain IT infrastructure including systems, networks, hardware and software.
• Automate routine tasks with scripts (PowerShell, Python).
• Manage Windows Server, Active Directory, DNS, DHCP and VPN.
• Configure and manage Office 365 and user accounts; enforce security policies.
• Troubleshoot LAN/WAN, wireless, VPN connectivity and outages.
• Oversee security posture, patching, firewalls and antivirus systems.

Skills

Windows Server

Active Directory

DNS & DHCP

Office 365

VPN

PowerShell

Python

Automation

Education

Bachelor's degree in IT / CS

Certifications: A+/Network+/MS

Tools

Azure

Git (Fork)

Render farm tools

Maya / 3ds Max / Blender

Job description

Pixel is an international company that creates cutting edge software products and content for the property industry.

Job Description

Job Title: Assistant Manager – IT Infra

Location: Pune, Maharashtra, India

Reports to: Operations Manager

Working Mode: 5 Days in office (Full-Time)

Company Overview

We are a dynamic software and content creation company headquartered in Scotland, UK, with a talented development and production team based in Pune, India. We specialise in creating high-quality Architectural digital experiences and producing immersive visual content. We foster a collaborative; international working environment focused on innovation and quality.

Role Summary

We are seeking a proactive and skilled IT Support Associate with 5+ years of experience to join our team. The ideal candidate will be responsible for the day-to-day support and maintenance of our IT infrastructure, including systems, networks, hardware, and software. This role requires a hands-on approach to troubleshooting, a passion for automation and innovation, and a commitment to ensuring our systems operate at peak performance.

This is a self-driven, independent role. The ideal candidate is proactive by nature, comfortable owning IT infrastructure projects end-to-end without close supervision, and confident taking full responsibility for the studio's IT and cyber security posture.

Key Responsibilities

• Technical Skills: Strong knowledge of Windows Server, Active Directory, DNS, DHCP, Office 365, and VPN, with the ability to apply this knowledge independently across day-to-day administration, troubleshooting, and new deployments.
• Scripting: Familiarity with scripting languages like PowerShell or Python, used to build reusable scripts for routine administrative and configuration tasks rather than relying on manual, repetitive work.
• Server & Network Management: Administer Windows Server environments end-to-end, including managing Active Directory objects and group policies, DNS and DHCP configuration, and VPN connections, ensuring stable and secure connectivity for all users.
• Hardware & Software Support: Install, configure, and troubleshoot PCs (Windows 7 and above), software, antivirus, printers, and network devices, minimising downtime through quick diagnosis and root‑cause fixes rather than temporary workarounds.
• User & System Management: Configure and manage user profiles and accounts in Office 365 and Outlook, including onboarding/offboarding access changes. Implement and maintain security policies across all systems to ensure consistent, audit‑ready access control.
• Network Troubleshooting: Diagnose and resolve LAN/WAN, wireless, and VPN connectivity issues efficiently, tracing problems to their source (hardware, configuration, or provider‑side) rather than applying surface‑level fixes.
• Backup & Storage: Manage data backup solutions and configure Network Attached Storage (NAS) for data storage, including regular verification that backups are complete, recoverable, and aligned with retention requirements.
• Inventory Management: Maintain accurate, up‑to‑date records of all IT inventory and spare parts, including asset assignment, warranty status, and stock levels, so replacements and repairs never stall the team.
• Security & Maintenance: Administer firewalls and antivirus systems, and apply software patches and updates regularly to ensure system security and stability, treating patching as a scheduled discipline rather than a reactive task.
• Embrace Scripting: Utilize scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and streamline system configurations, reducing manual effort and the risk of human error across recurring IT operations.
• Champion Change & Innovation: Actively identify and implement improvements to IT systems and workflows to enhance productivity, bringing forward suggestions rather than waiting to be asked.
• Implement Proactive Maintenance: Develop and execute a comprehensive maintenance schedule for all hardware, including PCs, laptops, and the physical storage server, so servicing happens on a planned cadence rather than only when something breaks.
• Boost Performance: Proactively identify and resolve performance bottlenecks, particularly for high‑end workstations and render farms, since production output depends directly on these machines running at full capacity.
• Linux Support: Provide basic support and troubleshooting for Linux systems, covering the common issues that arise where Linux is used alongside the primary Windows environment.
• Firewall Project Ownership: Independently design, build, and implement the Sophos Firewall from scratch — covering planning, rule configuration, VPN and network segmentation setup, testing, and full rollout — without requiring supervision or step‑by‑step direction.
• Cybersecurity Supervision: Act as the IT & Cyber Security supervisor for the studio, owning the overall security posture across all systems, setting the direction on security practices rather than simply following instructions from others.
• Threat Detection: Monitor and detect incoming threats using SentinelOne (or the current antivirus/EDR platform), reviewing alerts, distinguishing real threats from noise, and responding proactively to identified incidents before they escalated.
• Security Policy & Awareness: Draft and roll out proactive IT security policies and awareness practices — covering areas such as password hygiene, phishing awareness, and acceptable use — so all employees understand and follow security protocols in their daily work.
• Independent Infra Management: Own end‑to‑end IT infrastructure management independently — from planning through execution and upkeep — escalating only where genuinely necessary rather than by default.

Requirements

Requirements

Essential Skills & Qualifications

What We Offer

• A challenging and rewarding role in a fast‑paced and innovative environment, where you'll have real ownership over the studio's IT and security infrastructure.
• Opportunities for continuous learning and professional development, including exposure to modern security tooling and infrastructure projects.
• The chance to work with a dedicated and talented team, across both the Pune studio and our UK head office.
• A competitive salary and benefits package, reflective of the seniority and independence this role carries.

+ years in IT support, system administration, or a related role, with exposure to managing infrastructure in a business environment rather than purely academic or personal projects.

Education & Certifications

• Education: Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience gained through hands‑on IT infrastructure roles.
• Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are highly desirable, and any additional security‑focused certifications (e.g., Security+, Sophos or SentinelOne product certifications) will be a strong plus.

Added Advantages

• Experience with Microsoft Azure cloud services, including managing cloud‑hosted resources alongside on‑premise infrastructure.
• Familiarity with version control tools like Fork or other Git clients, useful for managing scripts and configuration files in a structured, trackable way.
• Experience with render farm management or 3D software (e.g., Auto-desk Maya, 3ds Max, Blender, V-Ray, Corona Renderer), which helps in understanding and supporting the studio's production workflows.

Personal Attributes

• Problem‑Solver: A natural curiosity and a drive to solve complex technical challenges, digging into the root cause of a problem rather than settling for a quick patch.
• Adaptable: Ability to adapt to new technologies and changing business needs, picking up new tools and processes quickly as the studio's infrastructure evolves.
• Detail‑Oriented: Meticulous in managing inventory, performing maintenance, and documenting processes, ensuring nothing falls through the cracks as systems and assets change hands.
• Self-Driven / Ownership-Oriented: Comfortable taking full ownership of IT infrastructure projects and security decisions independently, without close supervision, and confident enough to make sound calls under pressure.

What We Offer

• A challenging and rewarding role in a fast‑paced and innovative environment, where you'll have real ownership over the studio's IT and security infrastructure.
• Opportunities for continuous learning and professional development, including exposure to modern security tooling and infrastructure projects.
• The chance to work with a dedicated and talented team, across both the Pune studio and our UK head office.
• A competitive salary and benefits package, reflective of the seniority and independence this role carries.