Assistant Manager - Integrated Client Servicing

Innocean; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Innocean India is seeking an Assistant Manager for Integrated Client Servicing with 5+ years in mainline advertising. You will liaison with clients, coordinate campaigns across TV, print, radio and outdoor, and ensure smooth internal collaboration.

The role emphasizes client communication, timely delivery, and cross‑functional teamwork in a fast‑paced agency setting. The position is full-time in Gurugram, India, offering growth in traditional media strategy and exposure to high-impact campaigns

Qualifications

• Bachelor’s degree in Marketing, Mass Communication, Business Administration, or related field.
• 5+ years of client servicing experience in mainline or traditional media.
• Excellent written and verbal communication; strong organization.

Responsibilities

• Serve as primary liaison between clients and internal teams.
• Assist with scheduling, approvals, and timely delivery across TV, print, radio, and outdoor.
• Craft internal briefs and maintain project trackers.
• Collaborate with creative, strategy, media, and production teams to deliver campaigns.
• Organize client meetings, record minutes, and oversee follow-ups.
• Grow skills in full-spectrum campaign planning with traditional media at core.
• Understand AI basics and be open to learning.

Skills

Client liaison

Campaign coordination

Internal coordination

Meeting management

Education

Bachelor’s degree in Marketing, Mass Communication, Business Administration, or related fields

Job description

Assistant Manager - Integrated Client Servicing

5+ years

Full-Time

(5+ Years Experience — specifically in Mainline Advertising)

Reporting To: Senior Team Members, with cross-functional collaboration across departments.

Key Focus: Client Liaison | Traditional Campaign Oversight | Seamless Internal Coordination

About Innocean

Innocean are the biggest agency you’ve never heard of. With 31 offices and more than 3000 employees in 21 countries. We’re the fastest growing agency network in the world. Opening doors in India in 2005 with two foundation clients; Hyundai and Kia. Since then, Innocean Worldwide India, a Global Marketing and Communication company, offers a holistic and integrated solutions to the clients under one roof. With innovation at its core, we dig deep for relevant insights to build brand values that delight consumers. Our resource base is customized to meet the specific needs of clients and ensure a high degree of efficiency.

We’re a proud and ambitious group of over 150 employees’ creatives, strategists, accounting people, technologists, analysts, and producers who work together in a flat and collaborative environment. No wonder, some of the most respected names in Indian advertising have worked at Innocean and continue to do so.

It’s a place where talent is nurtured and recognized, so that employees have a fabulous time working here. According to a survey conducted by afaqs.com, a leading advertising and media website in India, Innocean is ranked as one of the 5 happiest agencies in India. Here, creativity and fun go hand in hand

Your Role at Innocean

We seek a motivated individual with experience in mainline advertising to support and elevate campaign execution across traditional media.

Core Responsibilities

• Client Communication: Serve as the primary liaison between clients and internal teams.
• Campaign Coordination: Assist with scheduling and approval workflows, and ensure timely delivery across TV, print, radio, and outdoor platforms.
• Creative Briefing & Documentation: Craft clear internal briefs and maintain project trackers.
• Inter-Department Collaboration: Partner with creative, strategy, media, and production teams to bring mainline campaigns to life.
• Meeting Management: Organize client meetings, document minutes, and oversee follow-ups.
• Professional Growth: Enhance your skills in full-spectrum campaign planning and brand development with traditional media at the core.
• AI Understanding: Has basic understanding of using AI in everyday work and open to learn.

Who We’re Looking For

Education:

• Bachelor’s degree in Marketing, Mass Communication, Business Administration, or related fields.

Experience:

• 5+ years in client servicing or account coordination—preferably within mainline or traditional media campaigns

• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage tight timelines.
• Familiarity with mainline platforms—TV, print, radio, outdoor.
• Understanding of advertising workflows specific to traditional media.
• Proactive attitude with strong problem-solving abilities.
• Collaborative spirit and adaptability in a dynamic agency environment.

Why Innocean India Is the Place for You

You’ll join a globally connected team that values innovation and creativity. This role offers the chance to work on high-impact campaigns using traditional channels, with access to advanced tools and a supportive environment that nurtures growth.

Equal Opportunity Employer:

We value diversity and are committed to fostering an inclusive environment. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital or veteran status, or disability.