Assistant Manager - Inside Sales

Pice®; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pice® is seeking an experienced Assistant Manager to lead our Inside Sales team in the Supply Chain Finance vertical. This hands‑on leadership role will own team performance, drive disbursement targets and foster a culture of continuous improvement. You will convert pipeline into revenue month after month.

The role requires 3–6 years in lending sales, prior team leadership, and strong communication skills. CRM familiarity with Salesforce or Leadsquared is a plus in a fintech/NBFC setting.

Qualifications

• 3–6 years of lending sales experience with a track record of achieving targets.
• Experience leading inside sales teams and coaching team members.
• Strong understanding of SME lending and credit fundamentals.
• Excellent communication and people management skills.

Responsibilities

• Lead, manage and motivate a team of inside sales executives to achieve monthly disbursement targets.
• Set clear KPIs and monitor performance daily and weekly.
• Conduct regular one‑on‑ones and performance reviews.
• Own the end‑to‑end inside sales funnel from lead to loan disbursement.
• Collaborate with credit, operations and product to remove bottlenecks.
• Drive month‑on‑month growth in disbursement volumes.

Skills

Lending sales

Team leadership

Disbursement targets

SME lending knowledge

Communication

People management

Tools

Salesforce

Leadsquared

Job description

We are looking for a driven and experienced Assistant Manager to lead our Inside Sales team within the Supply Chain Finance vertical. This is a hands‑on leadership role — you will own team performance, drive disbursement targets, and build a culture of continuous improvement. The ideal candidate is someone who has managed sales teams in lending and knows how to convert pipeline into revenue month after month.

Key Responsibilities

• Lead, manage and motivate a team of inside sales executives to achieve monthly disbursement targets.
• Set clear individual and team KPIs; monitor performance on a daily and weekly basis.
• Conduct regular one‑on‑ones, team reviews and performance feedback sessions.
• Foster a high‑accountability, high‑energy sales culture within the team.
• Own the end‑to‑end inside sales funnel — from lead allocation to loan disbursement.
• Drive consistent month‑on‑month growth in disbursement volumes across the SCF portfolio.
• Work closely with credit, operations and product teams to remove bottlenecks and improve conversion rates.
• Identify underperforming segments or processes and take corrective action proactively.

Training & Process Excellence

• Train new and existing team members on SCF products, credit processes, and sales tools.
• Develop and maintain training playbooks, call scripts, and SOPs for the inside sales team.
• Introduce and drive adoption of new tools, CRM systems and workflows as the business evolves.
• Ensure the team is always updated on product changes, policy updates and market dynamics.
• Monitor the team’s active loan portfolio for quality, repayment health and early warning signals.
• Prepare and present weekly and monthly performance reports to leadership.
• Track conversion ratios, TAT, and other key sales metrics to identify growth opportunities.
• Collaborate with the collections team for timely follow‑ups on overdue accounts.

Must‑Have

• 3–6 years of experience in lending sales — business loans, working capital, SCF, or
• similar products.
• Prior experience managing or leading an inside sales team of at least 3–5 members.
• Proven track record of consistently achieving and exceeding disbursement or revenue
• targets.
• Strong understanding of the SME lending landscape and credit fundamentals.
• Excellent communication, coaching and people management skills.

Good to Have

• Prior experience in a fintech or NBFC environment.
• Familiarity with CRM tools (Salesforce, Leadsquared, or similar).
• Exposure to Supply Chain Finance, invoice discounting or trade finance products.
• Ability to work in a fast‑paced, high‑growth startup environment