Assistant Manager - HR - Operations - CBS - TAL - Talent Consulting - Gurgaon

Ernst & Young Advisory Services Sdn Bhd; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

EY's Talent Consulting - CBS team in Gurgaon is seeking an Assistant Manager to lead HR operations, partnering with business leaders to align HR initiatives with business goals.

The role requires 5+ years in HR, strong metrics, and the ability to drive engagement and process automation while ensuring regulatory compliance.

Qualifications

• Minimum of 5 years of HR experience.
• Experience partnering with business leaders to drive HR initiatives.
• Knowledge of employment laws and regulatory requirements.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Analyze HR metrics to identify trends and report findings to business leaders.
• Manage HR processes with minimal oversight and ensure compliance with employment laws.
• Generate insights and develop plans to enhance employee engagement and satisfaction.
• Oversee HR procedures for a sizable employee group (400-600) ensuring smooth operations.
• Contribute to automation of simple HR processes to increase efficiency.

Skills

HR metrics

Employee engagement

Stakeholder management

People analytics

Job description

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Assistant Manager - HR - Operations - CBS - TAL - Talent Consulting - Gurgaon

Location: Gurugram

Other locations: Primary Location Only

Date: Aug 11, 2026

Requisition ID: 1726223

Requisition Id: 1726223

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
The opportunity: Assistant Manager-Operations-HR-CBS - TAL - Talent Consulting - Gurgaon
Operations :

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CBS - TAL - Talent Consulting :

At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP).

The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life.

The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Your key responsibilities
Technical Excellence

• The opportunity The Assistant Manager is a key role within the Talent Team, acting as a bridge between HR and business leaders to ensure the alignment of HR initiatives with business objectives. This role requires a proactive individual who can analyze HR metrics, support employee engagement, facilitate talent management, and contribute to HR process automation and initiatives. The ideal candidate will be responsible for managing HR processes with minimal oversight, maintaining high-quality standards, and ensuring compliance with employment laws and regulations. Your key responsibilities Stakeholder Partnership:
• Analyze HR metrics to identify trends and areas for improvement, and report findings to business leaders.
• Assist employees in adapting to organizational changes and transitions. Employee Advocacy & Engagement:
• Generate insights and develop actionable plans to enhance employee engagement and satisfaction.
• Guide supervisors on team management, conflict resolution, and effective communication.
• Share best practices from across the organization with counsellors.
• Advocate for employee well-being and conduct Focus Group Discussions (FGDs) as per the ECHO Framework.
• Talent Management:
• Facilitate the performance management process, including setting performance standards and guiding managers on providing constructive feedback.
• Assist counsellors in addressing issues of underperformance and support the integration of new joiners.
• Operational Effectiveness and Regulatory Adherence
• Oversee HR procedures for a sizable employee group of 400-600, ensuring seamless operations with limited supervision.
• Uphold superior standards in the execution of HR functions.
• Address and settle employee concerns autonomously.
• Comprehend and consistently apply employment legislation and regulatory requirements.
• Initiatives:
• Contribute to the automation of simple HR processes to increase departmental efficiency.
• Participate in local events or Service Line/Sub-Service Line wide initiatives.
• Create and maintain a collaboration platform for counsellors.
• Skills and attributes for success
• Proven experience in HR, preferably in a business partnering role.
• Strong understanding of HR metrics and their impact on business outcomes.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a complex and dynamic environment.
• Knowledge of employment laws and regulations.
• Experience in managing HR processes and resolving employee grievances.

Skills and attributes
To qualify for the role you must have
Qualification

Experience

• Minimum of 5 years of HR experience.

What we look for
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer
Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side‑by‑side with market‑leading entrepreneurs, game‑changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.
EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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