Assistant Manager - Front Office

Grand Hyatt; Ernakulam; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Grand Hyatt Kochi in Kerala invites applications for an Assistant Manager - Front Office to help oversee the front desk and ensure smooth operations in line with Hyatt standards.

You will lead day-to-day guest services, coordinate with other departments, and uphold exceptional service quality.

The role requires minimum 2 years as Assistant Manager or Team Leader in Front Office / Guest Relations, with strong communication and customer relations skills.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist Front Office Manager in day-to-day operations.
• Maintain high guest service standards.

Skills

Front Office

Customer relations

Job description

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Organization- Grand Hyatt Kochi

Summary

You will be responsible to assist with the efficient running of the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.