Assistant Manager - Facility Management

Adani Realty; Gurugram District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Adani Realty in Gurugram is seeking an Incharge - Facility Management O&M to oversee day-to-day building operations, utilities, and safety systems. You will manage horticulture, billing, vendor coordination, and on-site teams to deliver high service standards.

Responsibilities include tenant management, compliance with regulations, and reporting to senior management on property performance and KPIs. A strong background in facility operations and cost control is required.

Qualifications

• Experience in facility management or operations of large buildings.
• Ability to manage tenants and ensure service quality.
• Familiarity with safety regulations and audits.

Responsibilities

• Oversee daily operations of the property, ensuring all activities are carried out efficiently.
• Ensure proper functioning of electrical, plumbing, HVAC, and fire safety equipment.
• Supervise landscaping and horticultural activities maintaining aesthetic appeal.
• Manage billing processes, including utility bills and maintenance fees.
• Coordinate with vendors or teams for timely plant, lawn, and green area care.
• Address tenant concerns and act as primary contact for operational matters.
• Ensure safety and regulatory compliance; maintain records for audits.
• Supervise on-site staff including housekeeping, security, and maintenance.
• Provide regular reports to senior management on property performance.

Skills

Facility management

Tenant relations

Vendor coordination

Tools

Billing software

Job description

JOB DESCRIPTION

About Business

JOB DESCRIPTION

Adani Group:

Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Realty:

Adani Realty is the real estate arm of one of India’s leading infrastructure and development entities – Adani Group.With resolute commitment to ‘Nation Building’ and ‘Growth with Goodness’,we are developing real estate projects in the most promising destinations,integrating design aesthetics with cutting-edge construction technology.

Job Purpose:

The Incharge - Facility Management O&M is responsible for managing the day-to-day operations of an assigned building or project. This includes overseeing essential services such as horticulture, billing, maintenance, and ensuring smooth execution of all on-site activities. The role ensures tenant satisfaction by maintaining high standards of service delivery and operational efficiency while adhering to established policies and procedures.

Responsibilities

Incharge - Facility Management O&M

Building Operations Management

Oversee daily operations of the property, ensuring all activities are carried out efficiently.

Ensure proper functioning of utilities, including electrical, plumbing, HVAC systems, and fire safety equipment.

Horticulture Maintenance

Supervise landscaping and horticultural activities to maintain the aesthetic appeal of the property.

Coordinate with vendors or teams to ensure timely care of plants, lawns, and other green areas.

Billing And Vendor Coordination

Manage billing processes, including utility bills, maintenance fees, and other associated costs.

Ensure timely collection of payments from tenants and service providers.

Facility Maintenance

Conduct regular inspections to identify maintenance needs and address them promptly.

Supervise housekeeping, security, and other on-site teams to ensure adherence to quality standards.

Tenant Management

Address tenant concerns and resolve complaints to ensure high satisfaction levels.

Act as the primary point of contact for tenants regarding operational matters.

Compliance And Safety

Ensure all activities are compliant with safety regulations and statutory requirements.

Maintain accurate records for audits and inspections.

Team Coordination

Supervise on-site staff, including housekeeping, security, and maintenance personnel.

Ensure all teams perform their duties effectively and maintain high service standards.

Reporting And Documentation

Maintain records of maintenance schedules, complaints, and billing.

Provide regular reports to senior management on property performance and operational status.

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P&L Management

• Own and manage the Profit & Loss (P&L) for the assigned business/function, ensuring achievement of revenue, profitability, and margin targets.
• Drive annual budgeting, forecasting, and business planning in alignment with organizational objectives.
• Monitor revenue, operating expenses, project costs, margins, and overall financial performance against approved budgets.
• Identify opportunities for cost optimization, revenue enhancement, and profitability improvement.
• Conduct periodic financial reviews and analyze variances against budget/forecast, initiating corrective actions where required.
• Ensure effective working capital and cash-flow management, including receivables, payables, and cost controls.
• Establish and track key financial and operational KPIs/MIS for effective management decision-making.
• Partner with Finance and other functions to ensure accurate financial reporting and appropriate financial controls.

Compliance Responsibilities

• Ensure adherence to all applicable statutory, regulatory, legal, and organizational policies relevant to the business/function.
• Maintain compliance with internal SOPs, delegation of authority, financial controls, and governance frameworks.
• Ensure timely completion of required statutory filings, licenses, approvals, renewals, and regulatory documentation, as applicable.
• Coordinate with Legal, Finance, Taxation, Secretarial, and other relevant stakeholders to address compliance requirements and risks.
• Support internal and external audits and ensure timely closure of audit observations and corrective/preventive actions.
• Identify potential financial, operational, contractual, and regulatory risks and implement appropriate mitigation measures.
• Maintain accurate documentation and records to ensure audit readiness and regulatory compliance.
• Promote a strong culture of ethics, governance, accountability, and compliance across the team.

Key Stakeholders - Internal

• Finance Team
• Security Team
• Safety
• Construction Team
• Projects Team

Key Stakeholders - External

• Government Bodies
• Police
• Tenants/ Customers
• DISCOM
• Vendors