Assistant Manager - Events and Banquet Operations

Marriott Hotels India; Gurugram District; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Marriott Hotels India in Gurugram is seeking an Assistant Manager for Events to support the Manager in executing meetings and events, ensuring client satisfaction and brand service standards. You will assist in growing event revenues and resolve issues during events.

The role requires a background in event management or hospitality and involves coordinating groups, supervising space maintenance, and collaborating with vendors to deliver exceptional events.

Qualifications

• High school diploma or GED with 2 years experience in event management or related area.
• 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in event management, food & beverage, sales or marketing.

Responsibilities

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.

Skills

Event management

Food and beverage

Sales and marketing

Education

High school diploma or GED

2-year degree in Hotel/Restaurant Management or related major

Job description

Assistant Manager Events JOB SUMMARY

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

CANDIDATE PROFILE

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Criates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level Mid Level