Assistant Restaurant Manager

Marriott Hotels India; Gurugram District; On-site; INR 450,000 - 650,000; Full time

Job summary

Marriott Hotels India seeks an Assistant Restaurant Manager to oversee food and beverage operations in Gurugram. The role focuses on guest and employee satisfaction, maintaining service standards and helping achieve financial goals.

The candidate profile includes a high school diploma or a 2-year degree with related F&B/hospitality experience. You will lead teams, coach staff, and ensure exceptional service across shifts.

Qualifications

• Minimum of 2–3 years of experience in food and beverage or hospitality operations.
• Strong leadership and customer service orientation.
• Wamiliarity with hospitality standards and service culture.

Responsibilities

• Assist in Food and Beverage Operations and maintain service standards.
• Lead and coach F&B staff to deliver high-quality guest experiences.
• Address guest and employee concerns promptly and professionally.
• Foster teamwork, motivation and continuous improvement.
• Ensure compliance with brand standards and financial goals.

Skills

Guest service

Team leadership

Coaching & development

Communication

Problem solving

Education

High school diploma or GED

2-year degree in Food Service/Hotel Management or related major

Job description

Assistant Restaurant Manager JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Uses coaching skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.
• Assists GM as needed with annual Quality audit.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level Mid Level