Assistant Manager - Diagnostics Development

Mahindra And Mahindra Limited; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Mahindra And Mahindra Limited in Chennai is seeking an Assistant Manager-Diagnostics Development to closely work with the R&D team and develop diagnostic procedures, advanced diagnostic tools, and improve repair quality at dealer workshops. The role involves creating procedures for new models, wiring manuals, and field-driven solutions to diagnose issues.

You will validate diagnostics/ flashing tools, collaborate with field teams, and contribute to DFMEA processes, targeting enhanced service

Qualifications

• BE/B.Tech in Automobile Engineering/Mechanical Engineering/Electrical & Electronics
• 3–5 years experience in technical support in Automotive industry
• Mid Level experience as described in the job posting

Responsibilities

• Develop diagnostic procedures for new models
• Develop wiring manuals
• Collaborate with field technical team to capture best procedures for diagnosing problems
• Analyze field failure reports to release quick solutions
• Represent service to capture field failures in DFMEA for new products
• Validate diagnostics and flashing tools and release to field

Skills

Automotive trouble shooting

Automotive electronics

Analytical skills

Latest automotive technologies

Education

BE/B.Tech in Automobile Engineering

Job description

Assistant Manager-Diagnostics Development Responsibilities & Key Deliverables

Purpose of the role: The objective of this job is to closely work with R&D team and develop Diagnostic procedures , Advanced Diagnostic tools and improve the repair quality at dealer workshop

Key Responsibilities

• Developing diagnostic procedures for new models
• Developing wiring manuals
• Working closely with field technical team to capture the best available procedure to diagnose problems
• Analyzing field failure reports , to release quick solutions to field
• Representing service to capture field failures in various new product DFMEA’s
• Validation of the diagnostic, flashing tools and releasing to field

Preferred Industries Automobile Education Qualification BE/B.Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering

General Experience Around 3 to 5 years experience in technical support in Automotive industry

Critical Experience

Primary Skills

• Experience in automotive trouble shooting
• Exposure to latest technologies in automobiles
• Good analytical skills
• Knowledge in automotive electronics

Secondary Skills

• Technical Writing: Ability to create clear and concise manuals and documentation,
• Communication: Strong verbal and written communication skills for effective collaboration with technical teams,
• Problem-Solving: Aptitude for developing quick and effective solutions to field issues,
• Project Management: Ability to manage multiple tasks and projects efficiently,
• Attention to Detail: Ensuring accuracy in diagnostic procedures and manuals.

Experience Level Mid Level