Assistant Manager - Customer Relationship Management

Homeville Consulting Private Limited; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

A financial technology and lending company in Mumbai is seeking an Assistant Manager for Customer Relationship Management. The ideal candidate will have 1-2 years of experience and strong communication skills. Responsibilities include managing customer documentation and supporting sales with program assistance. The company aims to enhance financial inclusion in the housing sector.

Qualifications

• 1 – 2 years of experience in customer relationship management.
• Strong verbal, written, and visual communication skills.
• Familiarity with finance, technology, and housing industry.

Responsibilities

• Communicate strategy & value propositions to partners.
• Manage relations with customers for documentation.
• Assist sales with program support and documentation.

Skills

Good communication skills

Customer relationship management

Financial documentation

Job description

Overview

Assistant Manager - Customer Relationship Management

JOB DESCRIPTION – ASSISTANT MANAGER - CUSTORMER RELATIONSHIP MANAGEMENT

Homeville Group is a financial technology, infrastructure and lending company building credit networks and platforms for housing finance ecosystem. The Company has built critical infrastructure layers for building housing focused credit platforms enabling retail credit in the housing sector. Homeville has adopted a multi-platform strategy to cater to various customer segments in the housing ecosystem. The company is creating large operating leverage with a common technology stack and team.

Bharat Housing Network is India’s largest affordable housing co-lending platform. It provides capital, technology and infrastructure to affordable housing finance companies and non-banking finance companies. The platform is pioneering affordable mortgages with technology and a network approach for last-mile credit delivery. Bharat Housing Network is focused at empowering regional housing finance ecosystem and enabling financial inclusion.

Responsibilities

• Communicate our strategy & value propositions to current and prospective alliance partners.
• Manage relations with customers to ensure smooth financial and product documentation.
• Complete the required documentation to assist credit team of program partners.
• Assist developer partner sales with our program and provide active support to clients.

Qualifications & Skills

• Experience 1 – 2 years
• Good verbal, written, and visual communication skills
• Industry: Finance, Technology and Housing