Assistant Manager - Coding Auditor

Ex; Chennai District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Ex seeks an experienced leader to supervise surgery coding and audit teams, allocating workload and ensuring timely completion of tasks in line with project timelines.

You will drive quality, productivity, and process improvements, coordinating with QA and Training to address gaps while maintaining regulatory compliance and effective client communication.

Qualifications

• Responsibilities require leadership and cross-team collaboration.

Responsibilities

• Supervise surgery coding and audit teams including in-house and contract auditors.
• Allocate workload and monitor performance to meet timelines.
• Conduct regular team meetings to communicate updates and address changes.
• Foster a productive environment with accountability.
• Ensure audits meet accuracy, quality, and productivity benchmarks.
• Review audit results and implement corrective actions to maintain quality.
• Collaborate with QA and Training to address performance gaps.
• Monitor workflows to identify bottlenecks and suggest improvements.
• Support best-practice development in surgical coding operations.
• Ensure HIPAA and compliance with regulations.
• Maintain and report performance metrics to senior management.
• Coordinate with clients and management to discuss status and outcomes.
• Assist in audit planning and resource allocation based on client requirements.

Job description

Team & Operations Management:

Supervise and manage the daily activities of the surgery coding and audit teams, including in-house and contract auditors.

Allocate workload, monitor performance, and ensure timely completion of assigned tasks in alignment with project timelines.

Conduct regular team meetings to communicate updates, review performance, and address challenges or process changes.

Foster a positive and productive work environment that encourages collaboration and accountability.

Quality & Productivity Oversight:

Ensure that coding audits meet defined accuracy, quality, and productivity benchmarks.

Review audit results, identify trends or recurring issues, and implement corrective actions to maintain quality standards.

Collaborate with Quality Assurance and Training teams to address performance gaps through targeted coaching and retraining.

Process Management & Improvement:

Monitor operational workflows to identify bottlenecks and recommend process enhancements for greater efficiency.

Support the development and implementation of best practices in surgical coding operations.

Ensure seamless coordination between coding, auditing, and training functions to maintain alignment with business objectives.

Compliance & Reporting:

Ensure strict adherence to HIPAA, OIG, and other compliance and confidentiality regulations.

Maintain and track key performance metrics, preparing regular reports for senior management.

Address audit discrepancies, process deviations, and non-compliance issues promptly and effectively.

Stakeholder & Client Coordination:

Act as a point of contact between the audit team, management, and clients to ensure smooth communication and issue resolution.

Participate in client calls and internal reviews to discuss project status, performance, and quality outcomes.

Support audit planning and resource allocation based on client requirements and project priorities.