Assistant Manager - Captive Operations

Tata Communications; Gurugram District; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Tata Communications is seeking an experienced security engineer with 8+ years in IT and 5+ years in cyber security to architect multi-site DR and security operations. You will design, implement, and optimize security policies across NGFW, WAF, SLB, VPN, and PAM solutions while coordinating with client Cyber Security and Network teams.

Role requires strong stakeholder communication, incident handling, and collaboration with OEMs for patches and enhancements.

Qualifications

• Engineering graduate with 5+ years in cybersecurity and 8+ years IT experience.
• Demonstrated ability to design and audit security frameworks and perform vulnerability assessments.
• Strong communication with stakeholders and OEMs.

Responsibilities

• SPOC for the project across all sites.
• Handle escalated incidents from L2 and perform root-cause analysis.
• Design and implement policy changes on NGFW, SSLO, and WAF per client requirements.
• Configure SLB, LLB, PAM policies, VPN tunnels, and related security controls.
• Coordinate with OEMs for bug fixes and feature requests.
• Lead DR drills, failover testing, and security posture assessments.
• Drive quarterly service reviews and ensure SLAs are met across L2/L3.

Skills

Stakeholder communication

Education

B.E./B.Tech./MCA/MSc (CS/IT)

CISSP

CEH Master/Practical

CCSP

CCNP Routing & Switching/Security

Tools

Firewall

Load Balancer

WAF

API Security

Switches

Forward Proxy

HCI Servers

VPN Solution

PAM

Ticketing tools

Monitoring tools

Job description

Requirement: Engineering graduate or MCA

Educational Qualification: B.E. / B.Tech. / MCA/ MSc (CS/IT)

More than 8 years of IT experience, out of which at least 5 years in dealing with Cyber Security systems and operations

Design and architect multi-site DR setups with high availability, Expertise in audits, vulnerability assessments, and security frameworks, Strong communication with stakeholders and OEMs.

Familiar with Firewall ,Load Balancer, WAF, API Security, Switches (KVM and Network), Forward Proxy ,HCI Severs ,VPN Solution, PAM and ticketing and monitoring tools.

Certifications (Any one of the following):

• Certified Information Systems Security Professional (CISSP)


• Certified Ethical Hacker (CEH) Master/Practical


• Certified Cloud Security Professional (CCSP)


• CCNP Routing & Switching/Security or equivalent

Primary Role & Responsibilities:

• SPOC for entire project spanning all sites.


• Handle escalated incidents from L2 and perform root cause analysis.


• Design and implement policy changes on NGFW, SSLO, WAF, etc., based on client requirements.


• Perform complex configurations and issues in SLB,LLB, PAM policy, VPN tunnels, etc.


• Optimize systems for performance and security posture.


• Work with OEMs for bug fixes, feature requests, or patches.


• Assist in HCI server maintenance and virtualization-related tasks.


• Coordinate with client''s Cyber Security and Network teams for policy alignment.


• Perform impact analysis for major changes, upgrades, or version migrations.


• Participate in DR drills, failover testing, and performance benchmarking.


• Engage in periodic audits, compliance checks, and security posture assessments. Drive quarterly service reviews and ensure SLAs are being met across L2/L3.


• Conduct knowledge-sharing sessions and train L2 teams.


• Manage L2 resources, shift operations, Knowledge up skills of the entire team.


• Maintain system documentation, change logs, and configuration backups.


• Implement SSL offloading policies with application-specific certificates.


• Validate failover configurations for DR setup, including HCI-level replication.


• Customize dashboards and alert rules on NMS or monitoring tools.