Assistant Manager Background Verification

Vision India Services; Vaishali, Dadri; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Sapling Global is hiring an experienced Assistant Manager for Background Verification to lead end-to-end operations for client projects. You will oversee case management, client coordination, vendor follow-up, report quality, SLA adherence, and team supervision.

The role requires strong knowledge of BGV processes, attention to detail, and the ability to handle confidential information. You will drive process improvements and ensure timely completion of verification activities across multiple

Qualifications

• 5–6 years of experience in background verification / employee screening.
• Strong knowledge of BGV processes and documentation.
• Experience in team handling, client coordination, and vendor management.
• Good understanding of SLA, MIS, case tracking, and report quality.
• Ability to identify forged documents, employment gaps, discrepancies, and red flags.
• Strong communication, follow-up, and problem-solving skills.
• High attention to detail and ability to handle sensitive information confidentially.
• Proficiency in MS Excel, Google Sheets, CRM, or BGV platforms.

Responsibilities

• Manage end-to-end background verification operations for assigned clients.
• Handle employment, education, address, identity, criminal/court, reference, and document verification checks.
• Coordinate with clients, candidates, institutions, employers, vendors, and field teams.
• Monitor case progress and ensure closure within SLA.
• Review documents, identify discrepancies, and escalate adverse findings.
• Prepare, review, and submit final verification reports.
• Maintain MIS, trackers, dashboards, and status reports.
• Handle client queries, escalations, and operational issues.
• Supervise verification executives and vendor teams.
• Ensure confidentiality, data security, compliance, and process adherence.
• Support process improvement and quality control initiatives.

Skills

BGV processes

Team management

Client coordination

Vendor management

SLA & MIS tracking

Attention to detail

Confidential handling

MS Excel

Education

Bachelor's degree

Tools

BGV platforms

CRM systems

Google Sheets

MS Excel

Job description

Role: Assistant Manager Background Verification
Experience: 5 - 6 Years

Employment Type: Full-time
Location: Noida / Hajipur ( Bihar)

Role Summary

Sapling Global is hiring an experienced Assistant Manager

Background Verification

to manage end-to-end background verification operations for client projects. The candidate will be responsible for case management, client coordination, vendor follow-up, report quality, SLA adherence, and team supervision.

Key Responsibilities

• Manage end-to-end background verification operations for assigned clients.
• Handle employment, education, address, identity, criminal/court, reference, and document verification checks.
• Coordinate with clients, candidates, institutions, employers, vendors, and field teams.
• Monitor case progress and ensure closure within agreed SLA.
• Review documents, identify discrepancies, and escalated adverse findings.
• Prepare, review, and submit final verification reports.
• Maintain MIS, trackers,dashboards, and daily/weekly status reports.
• Handle client queries, escalations, and operational issues.
• Supervise and guide verification executives and vendor teams.
• Ensure confidentiality, data security, compliance, and process adherence.
• Support process improvement and quality control initiatives.

Required Skills

• 5–6 years of experience in background verification / employee screening.
• Strong knowledge of BGV processes and documentation.
• Experience in team handling, client coordination, and vendor management.
• Good understanding of SLA, MIS, case tracking, and report quality.
• Ability to identify forged documents, employment gaps, discrepancies, and red flags.
• Strong communication, follow-up, and problem-solving skills.
• High attention to detail and ability to handle sensitive information confidentially.
• Proficiency in MS Excel, Google Sheets, CRM, or BGV platforms.

Preferred Background

• Experience with BGV companies, HR consulting firms, staffing firms, compliance firms, or security service providers.
• Exposure to domestic and international verification checks will be an added advantage.
• Prior client-site deployment experience preferred.

Qualification

Bachelor’s degree in any discipline. HR, Business Administration, Commerce, Law, or Management background preferred.