Assistant Manager

Innovcare; Nirsa; On-site; INR 300,000 - 420,000; Full time

Job summary

Innovcare in India is seeking an experienced Property Management professional to assist daily operations and management at multiple apartment communities. You will report to the Area Manager and supervise the Leasing Specialist in a fast-paced environment.

You will handle leasing for walk-ins, collect rents due by the 5th, monitor delinquencies, and ensure accurate records in Onesite, collaborating with Compliance and Accounting across all properties in the area.

Qualifications

• At least 2 years rental management experience.
• Excellent time management, organizational and written skills.
• Strong supervisory skills and ability to meet deadlines.
• Enthusiasm, good attitude, trustworthiness and integrity.
• Good people skills with Residents, Peers and Supervisors.
• Able to work in a fast-paced environment while following policies.
• Proficient in Excel and Microsoft Word; learn Onsite quickly.
• Must have valid driver’s license and pass background check.

Responsibilities

• Create positive, welcoming environments for coworkers, residents and visitors.
• Lease apartments for walk-ins when Leasing Specialist is unavailable.
• Collect and post rent for all properties by the 5th of each month.
• Monitor delinquency daily and contact residents to collect.
• Maintain and transfer FAS/eviction files to Area Manager.
• Record all property activity in Onesite software.
• Coordinate with Compliance and Accounting for all properties.
• Complete recertification logs by the 10th of each month.
• Process HUD/Section 42 renewals 120 days from expiration.
• Complete lease signing or 45 days before lease expiration.
• Maintain tenant files with move-ins and recertifications.
• Assist Leasing Specialist with new move-ins and Section 42 files.
• Process move-out files 15 days after move-out.

Skills

Rental management

Time management

Organizational skills

Supervisory skills

Interpersonal skills

Policy & compliance

Onsite software

Tools

Excel

Microsoft Word

Onesite

Job description

Purpose Of Position

Assist daily operations and general management at multiple apartment communities.

Reports to:

Area Manager

Supervises:

Leasing Specialist

Essential Duties

• Creating positive, welcoming, supportive environments for co-workers, residents, visitors, and property associates.
• Lease apartments for any walk-ins when Leasing Specialist isn’t present or multiple visitors enter the office.
• Collect and post rent for all properties within designated area by 5th of each month.
• Monitor delinquency report daily and make attempts by phone, email, visits, and letter to delinquent residents.
• Monitor all PTP agreements and transfer files for eviction to the Area Manager.
• Assists with ensuring ALL property activity is recorded in Onesite software.
• Communicate and work closely with Compliance and Accounting for all properties within the designated area.
• Complete recertification logs by 10th of each month.
• Process annal recertifications with HUD or Section 42 program (where appropriate) at least 120 out from expiration date.
• Complete lease signing or letter to vacate to residents at least 45 days out of leas expiration date.
• Maintain required reporting in tenant files with new move-ins and recertifcations.
• Assist Leasing Specialist with new move-ins and Section 42 Program file processing when required.
• Process all FAS move-out files (once charges are submitted by maintenance) and must be processed 15 days from move out date.
• Assists Area Manager and Leasing Specialist when support is required.
• Listen and attempt to resolve resident concerns before being escalated to Area Manager.=

Essential Qualifications

• At least 2 years rental management experience.
• Excellent time management, organizational and written skills.
• Strong supervisory skills and must be able to meet deadlines.
• Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
• Good human relation skills demonstrating the ability to deal with Residents, Peers, and Supervisors.
• Able to work in fast-paced environment while remaining conscientious and adhering to policies and procedures.
• Knowledge of computer software specifically Excel and Microsoft Word.
• Ability to learn property management software (Onesite) quickly.
• Must have valid driver’s license and pass criminal background check.

Work environment/Physical demands

The Physical Demands Described Below Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform The Essential Functions The duties of this position are usually performed in an office/indoor setting. The employee may be exposed to fluctuating temperatures and overall weather conditions while moving from one location on the property to another, moving from one property to another. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands or arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skill required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.