Assistant Lead F& B

Jones Lang LaSalle (JLL); Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Jones Lang LaSalle (JLL) seeks an experienced executive to lead strategic planning, operations, and client relations at its Bengaluru location. The role focuses on driving profitability, service excellence, and organizational growth across multiple teams and functions.

You will oversee budgets, procurement, and vendor partnerships, while shaping training programs and performance metrics to elevate client satisfaction and business outcomes.

Responsibilities

• Develops and implements strategic plans to boost customer satisfaction and profitability.
• Monitors industry trends to maintain strategic advantage.
• Oversees procurement and vendor selection to ensure policy compliance.
• Negotiates with suppliers for best quality and pricing.
• Leads multiple teams to maximize productivity and collaboration.
• Develops promotional strategies and campaigns to boost brand visibility.

Job description

Responsibilities

Strategic Vision and Business Planning

• Develops and implements strategic plans, marketing initiatives, and training programs to enhance employee and customer satisfaction, optimize sales, and ensure profitability.
• Monitors industry developments, market dynamics, and competitive landscapes to maintain a strategic advantage.
• Designs and executes business expansion strategies aligned with corporate objectives.
• Contributes to overall organizational growth through data-driven planning and execution.
• Establishes annual FB budgets to align with financial and operational goals.

Operational Excellence and Performance Management

• Oversears corporate food court operations, ensuring efficient management of multiple cuisine counters and a central kitchen.
• Develops and executes diverse menu offerings tailored to client preferences and industry standards.
• Implements structured processes to monitor and control costs associated with food, fuel, and labor.
• Introduces and manages effective cash handling systems, including inventory and receivable tracking.
• Supervises Hunger box operations in Bangalore, optimizing service efficiency.
• Taking care of pest control activities along with the facility operations team.

Client Relations and Service Enhancement

• Ensures superior client experience through consistent service quality and adherence to corporate benchmarks.
• Conducts Monthly Meeting Reviews (MMR) with clients to assess service effectiveness and address concerns.
• Develops promotional strategies, recognition programs, and marketing campaigns to enhance brand visibility and customer engagement.

Talent Development and Leadership

• Leads and supervises teams at multiple levels to maximize productivity and ensure operational efficiency.
• Fosters a culture of collaboration and strong employee relations, promoting a positive work environment.
• Oversees talent acquisition, training, coaching, and career development programs to build high-performing teams.
• Implements leadership development strategies and internal succession planning for sustained growth.
• Aligns corporate functions with operational goals to drive team synergy and performance.

Financial Oversight and Cost Optimization

• Develops and manages budgets to ensure financial stability and cost-effectiveness.
• Establishes monitoring frameworks to track operational expenses, including food, labour, and utilities.
• Implements strategic procurement practices to optimize spending and maximize resource utilization.

Regulatory Compliance and Quality Assurance

• Maintains stringent hygiene standards and ensures compliance with FSSAI guidelines.
• Conducts routine hygiene inspections and self-audits, reporting findings for corrective actions.
• Ensures adherence to industry regulations and corporate policies regarding food safety and business operations.

Supplier and Partnership Management

• Oversees procurement and vendor selection processes, ensuring compliance with organizational policies.
• Negotiates with suppliers to secure the best quality and pricing for goods and services.

Infrastructure Development and Facility Management

• Leads the planning and execution of new office FB spaces, ensuring seamless operational setup.
• Manages end-to-end project execution, from procurement to operational launch.

Risk Mitigation and Crisis Preparedness

• Develops contingency plans to address operational disruptions and food safety concerns.
• Trains kitchen staff pantry team for emergency response protocols to ensure business continuity.

Financial Growth and Revenue Optimization

• Implements cost-saving strategies to enhance profitability and financial performance.
• Tracks and evaluates key financial metrics to ensure sustained business continuity.

Empowering and Motivating Teams

• Provides leadership that fosters team collaboration, accountability, and productivity.
• Encourages professional development through mentorship and structured training programs.
• Builds a work environment that promotes enthusiasm, innovation, and long-term engagement.

Analytical and Strategic Decision-Making

• Identifies and evaluates operational challenges to develop effective solutions.
• Leverages data-driven insights to adapt strategies and enhance efficiency.
• Continuously refines processes to align with evolving industry trends and business needs.

Fostering a Positive and Supportive Workplace

• Cultivates a respectful, inclusive, and values-driven organization culture.
• Champions employee well-being and career growth by providing support and resources.
• Actively participates in industry, social, and community engagements to reinforce corporate values.

Job Details

Location: Bengaluru, KA

Scheduled Weekly Hours: 48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.