Assistant It Manager

Nua; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Nua, a fast-growing women’s wellness brand in Mumbai, seeks an IT Manager to own day-to-day IT administration, including G Suite and M365, identity and access controls, and device management. The role focuses on security operations and a structured 180-day roadmap to enhance IT resilience.

You will work closely with employees, leadership and external vendors to ensure secure, well‑managed systems and a service‑oriented IT environment.

Qualifications

• 5–8 years of IT administration, endpoint management or security operations experience.
• Hands-on, service-oriented, security-conscious and independent work style.
• High integrity and strong judgment; trusted with privileged access to core systems.
• Strong proficiency in Google Workspace, Microsoft 365, device management, SaaS administration, and endpoint security.

Responsibilities

• Own day-to-day IT administration, including Google Workspace and Microsoft 365 administration.
• Manage user onboarding, access changes and offboarding with timely, appropriate access.
• Own device procurement, configuration, inventory and MDM operations.
• Establish and maintain password, MFA and shared account governance.
• Conduct regular access reviews across critical systems per RBAC principles.
• Coordinate with external vendors for SaaS platforms and security tooling.
• Maintain and improve IT policies and documentation; provide IT guidance to employees.
• Coordinate basic incident response and escalation when required.
• Support the implementation of Nua’s 180-day security roadmap and security hygiene.

Skills

Google Workspace

Microsoft 365

Device management

SaaS administration

RBAC

MFA

Endpoint security

IT documentation

Job description

Nua is a digital-first, omnichannel brand reimagining women’s wellness with the full attention it’s always deserved – instead of the superficial solutions it’s typically received. We serve nearly 30 lakh women and girls each month with Zero Irritation period care, maternity care, skincare, everyday intimate care, and digital tools such as our Period Tracker and SecretKeeper chat.

With a thriving D2C business, we are also the second-largest women’s wellness brand on most Indian e-commerce and quick commerce platforms. Since 2017, we have innovated around the neglected, overlooked frictions women and girls face in their wellness journeys – the irritations they’ve learned to manage quietly, the problems that others dismiss as ‘just part of being a woman.’ Our guiding philosophy is “Thought Around You,” to ensure we develop wellness products that truly ease your cycle, body, feelings, and life.

Nua is fast-growing and profitable, powered by a hardworking, supportive, and diverse team that always puts customers first. If you enjoy a fast-paced environment, if creative and collaborative problem-solving excites you, and if you’re looking for an opportunity to own true impact, Nua might be the place for you!

About the Role:

The IT Manager will own day-to-day IT administration at Nua, including identity and access controls, device management, SaaS access, basic security operations, and the implementation of the 180-day security roadmap. The role will be responsible for ensuring that Nua’s IT environment is secure, well-managed and service-oriented, while working closely with employees, leadership and external vendors to keep systems, devices and access running smoothly.

Key Responsibilities:

• Own day-to-day IT administration, including Google Workspace and Microsoft 365 administration.
• Manage user onboarding, access changes and offboarding, ensuring timely and appropriate access throughout the employee lifecycle.
• Own device procurement, configuration, inventory and MDM operations across the organisation.
• Establish and maintain strong password, MFA and shared account governance.
• Conduct regular access reviews across critical systems, ensuring appropriate permissions and adherence to RBAC principles.
• Coordinate with external vendors for SaaS platforms and security tooling, ensuring systems remain well-managed and effective.
• Maintain and improve IT policies and documentation, while providing practical IT guidance and support to employees.
• Coordinate basic incident response, including initial assessment, resolution support and escalation where required.
• Support the implementation of Nua’s 180-day security roadmap, while continuously improving overall IT and endpoint security hygiene.

Preferred Qualifications:

• 5–8 years of experience in IT administration, endpoint management or security operations, ideally within a growth-stage company.
• A hands-on builder who is practical, service-oriented, security-conscious and comfortable operating independently without a large team.
• High integrity and strong judgment, with the ability to be trusted by leadership while managing privileged access to core systems.
• Strong technical proficiency across Google Workspace, Microsoft 365, device management, SaaS administration, basic networking, endpoint security and IT documentation.
• Practical understanding of core security practices including MFA, RBAC, offboarding, endpoint hygiene, incident basics, password management and access reviews.
• Comfortable working cross-functionally with employees, leadership and external vendors in a