Assistant General Manager - Regional Operations

KONE Elevator India; Ludhiana; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

KONE Elevator India seeks an AGM - Area to own regional customer relationships and P&L, drive business development, and oversee safety, tools rollout and regional initiatives across the region. You will plan and report regional performance, ensure compliance with KONE policies, and maintain strong connections with other regional units and managers.

As the primary KONE face to customers and stakeholders, you will foster customer satisfaction and lead a capable regional team in collaboration with

Responsibilities

• Overall customer, P&L (Regional Director) or CMII (Branch Manager) and business development responsibility for the entire region / branch
• Responsible for the safety of employees at work
• Implementation of new tools and development initiatives within the region / branch
• Planning and reporting regional / branch business, e.g. budget, 3YP, monthly / weekly financial reporting etc
• Ensuring the region is in full compliance with KONE business policies, processes and methods
• Maintaining good connections with other regional units, branch managers and members of the unit management team.
• The key KONE face to customers and other stakeholders in the region/branch.
• Responsible for creating an environment of customer satisfaction and delight
• May have active participation to FL management team work, communicating the needs of the region and implementing the decisions made in the regional management meeting
• Lead, direct, evaluate and develop employee competences and motivation in region/branch in cooperation with MD and Unit HR.

Job description

AGM - Area

• Overall customer, P&L (Regional Director) or CMII (Branch Manager) and business development responsibility for the entire region / branch
• Responsible for the safety of employees at work
• Implementation of new tools and development initiatives within the region / branch
• Planning and reporting regional / branch business, e.g. budget, 3YP, monthly / weekly financial reporting etc
• Ensuring the region is in full compliance with KONE business policies, processes and methods
• Maintaining good connections with other regional units, branch managers and members of the unit management team.
• The key KONE face to customers and other stakeholders in the region/branch.
• Responsible for creating an environment of customer satisfaction and delight
• May have active participation to FL management team work, communicating the needs of the region and implementing the decisions made in the regional management meeting
• Lead, direct, evaluate and develop employee competences and motivation in region/branch in cooperation with MD and Unit HR.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

Experience Level Executive Level