Assistant Director of Food & Beverage

The Indian Hotels Company Limited; Lucknow; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

The Indian Hotels Company Limited (IHCL) invites applications for the role of Assistant Director of Food & Beverage at Taj Palace, Lucknow. This senior position oversees financial performance, cost management, forecasting, and budgeting for all F&B outlets and ensures adherence to corporate concepts and playbooks.

You will lead talent growth, support internal promotions, and coordinate with multiple internal interfaces to maintain high service standards across outlets.

Qualifikationen

• 10+2 or Apprenticeship Certification is required for this role.
• Diploma or Graduation certification is required and preferred.

Aufgaben

• Be present on the floor to ensure what is agreed is running.
• Oversee adherence to IHCL HACCP safety standards across all F&B areas.
• Participate in F&B meetings and staff meetings to facilitate effective communication.
• Read daily logs and communicate necessary actions in the absence of the Director of F&B.
• Conduct daily walkthroughs of all outlets to ensure standards and concepts are followed.

Ausbildung

10+2 or Apprenticeship Certification

Diploma/Graduation certification

Jobbeschreibung

Title: Assistant Director of Food & Beverage

Business Unit: Taj Palace, Lucknow

Department: Food & Beverage

Job requisition ID: 22070

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

• Oversee the financial performance, cost management, forecasting (P&L), and budgeting for all F&B outlets (ADD/IRD/Lounge/Bar/Stewarding) in the absence of the Director of F&B


• Ensure strict adherence to all corporate concepts and playbooks across outlets


• Facilitate talent growth and career progression within the department, supporting internal promotions and development initiatives

Essential Job Tasks

Be present on the floor to make sure what is agreed is running.

Areas of Responsibility

• Ensure adherence to IHCL HACCP safety standards across all F&B areas


• Participate in F&B meetings and staff meetings to facilitate effective communication


• Take part in the weekly F&B meeting to exchange information, track target dates, and discuss relevant matters with stakeholders (suggested Friday 3 PM, max 1–1.5 hrs)


• Act as the gatekeeper for training plans and execution, ensuring consistency and effectiveness


• Read the daily log book and communicate necessary actions in the absence of the Director of F&B


• Conduct daily walkthroughs of all outlets to ensure adherence to agreed standards and concepts, immediately rectifying any deviations when needed


• Conduct back-of-house inspections for all restaurants, loading bays, and stores to maintain operational excellence


• Plan and execute the culinary calendar and promotions throughout the year


• Maintain awareness of all discounting policies and ensure compliance


• Assist in coordinating Dine@Taj and other corporate programs


• Support the coordination of festivities and the signing of complementary checks


• Assist in conducting monthly wine & spirit inventory, taking appropriate action when necessary


• Conduct skill and behavioural training sessions for all departmental staff


• Oversee complete bar and drink operations, including training and tasting, in the absence of a bar manager


• Manage guest complaints and feedback-related matters through TrustYou, ensuring timely resolution and service improvement

Required Qualifications

• 10+2 or Apprenticeship Certification


• Diploma/Graduation certification

Work Experience

• 4 - 6 experience years.


• Different establishments from 4 stars to 5 stars

Key Interfaces- External

Guests

Key Interfaces- Internal

• All F&B staff


• Kitchen


• Hygiene


• Sales & Marketing


• PR


• Finance


• Banquet


• Steward


• Procurement


• Front office

Behavioural Competencies

• Process Excellence


• Result Orientation


• Collaborative Engagement


• Change Championship


• Growth Mindset


• Talent Enrichment


• Guest Centricity


• Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.