Director of Food & Beverage

The Indian Hotels Company Limited; Delhi; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

IHCL invites applications for Director of Food & Beverage at Taj Surajkund Resort & Spa, Delhi NCR. You will oversee all F&B outlets, drive financial performance, cost management, forecasts, and budgeting while guiding HR activities including hiring and training of senior managers.

Responsibilities include regular floor presence, HACCP compliance, communications across staff, and steering annual culinary calendars and events to drive guest satisfaction and profitability.

Qualifications

• 10+2 or Apprenticeship Certification.
• Diploma/Graduation Hospitality Certification.

Responsibilities

• Be on the floor to ensure operations run as agreed.
• Adhere to IHCL HACCP safety standards across all F&B areas.
• Conduct monthly restaurant manager meetings for alignment and clear communication.
• Plan the annual culinary calendar and promotional activities.
• Coordinate with procurement for sponsorships and vendor meetings.

Skills

Process Excellence

Result Orientation

Collaborative Engagement

Growth Mindset

Guest Centricity

Talent Enrichment

Education

12th grade / Diploma or Graduation Hospitality Certification

Diploma/Graduation Hospitality Certification

Job description

Title: Director of Food & Beverage

Business Unit: Taj Surajkund Resort & Spa, Delhi NCR

Department: General Management

Job requisition ID: 21983

Description

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

• Responsible for the entire F&B outlets (ADD/IRD/Lounge/Bar/Stewarding) in terms of financial performance, cost management, forecasting (P&L), and budgeting
• Oversee HR-related factors, including hiring of senior managers and other team members, mandatory DiLog and training, and yearly vacation planning
• Ensure implementation and adherence to all corporate concepts and playbooks
• Facilitate talent growth and promotion within the department, fostering career development opportunities for team members

Essential Job Tasks

• Be present on the floor to make sure what is agreed is running.

Areas of Responsibility

• Ensure adherence to IHCL HACCP safety standards across all F&B areas
• Conduct and facilitate F&B meetings and staff meetings to maintain clear communication
• Hold monthly meetings with restaurant managers for open dialogue and operational alignment
• Organize weekly F&B meetings (suggested Friday, 3 PM, for max 1 - 1.5 hours) to discuss targets, updates, and key matters with stakeholders
• Act as the gatekeeper for training plans and their execution, ensuring compliance and effectiveness
• Review the daily log book and communicate necessary actions
• Conduct daily walks into all outlets to ensure adherence to agreed standards and concepts, taking immediate corrective actions if needed
• Perform back-of-house inspections, including restaurants, loading bay, and stores, to uphold operational efficiency
• Plan and execute the annual culinary calendar and promotional activities
• Coordinate with Procurement to arrange sponsorship funds for initiatives
• Conduct vendor meetings to stay updated on the latest products and industry trends
• Stay informed on all discounting policies and ensure compliance
• Manage and coordinate Dine@Taj and other corporate programs
• Oversee festivities, approvals for complimentary checks, and special events coordination
• Conduct monthly wine & spirit inventory, taking corrective actions as necessary
• Ensure proper music selection and styling for restaurants and bars through an approved agency
• Handle complaint and feedback-related matters for the department via TrustYou
• Approve casual workforce requirements, if applicable
• Coordinate internal audit checklists, including E&Y and IHCL Control Checklist compliance
• Ensure knowledge and accurate closure of all TPAM (Taj Positive Assurance Model) points
• Maintain adherence to Green Globe certification standards and sustainability initiatives
• Participate in credit meetings, if applicable, to manage financial oversight

Attributes/ Essentials/ Other Information

• Entrepreneur

Required Qualifications

• 10+2 or Apprenticeship Certification
• Diploma/Graduation Hospitality Certification

Work Experience

• 6 - 7 experience years.
• Different establishments from 4 stars to 5 stars

Languages Needed in Position

• Fluent in spoken and written English.
• If applicable local language appreciated.

Key Interfaces- External

• Guests

Key Interfaces- Internal

• All F&B staff
• Kitchen
• Hygiene
• Sales & Marketing
• PR
• Finance
• Banquet
• Steward
• Procurement
• Front office

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Talent Enrichment
• Guest Centricity
• Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.