Assistant Acquisition Manager-Branch Banking-Multiple Location

Ujjivan Small Finance Bank; Dadri; Vor Ort; INR 420.000 - 560.000; Vollzeit

Zusammenfassung

Ujjivan Small Finance Bank Ltd. is hiring an Assistant Acquisition Manager for Branch Banking at multiple Noida locations.

The role focuses on acquiring liabilities from open market, converting existing customers, and cross-selling bank products while promoting ATM/BC usage for enhanced channel adoption. The candidate should have 1–3 years in sales, a commerce degree, and AMFI/IRDA certification, with strong local-language communication and compliance focus.

Qualifikationen

• Graduate in commerce or related streams.
• 1-3 years of experience in sales.
• AMFI/ IRDA Certification is preferred.
• Basic knowledge of retail banking products and process compliance.
• Fluent in local language communications.

Aufgaben

• Meet the set targets on liabilities via open market acquisition and existing customer conversion.
• Acquire customers who meet liability product criteria through branch staff leads, referrals, or alternate channels.
• Maintain the database of prospects and manage relationships after initial contact.
• Cross-sell other secured/unsecured products and pass quality leads to loan officers.
• Guide customers to use ATMs and BCs and promote usage of alternate channels.

Kenntnisse

Retail banking basics

Communication skills

Time management

Ausbildung

Graduate in commerce

AMFI/ IRDA Certification

Jobbeschreibung

Assistant Acquisition Manager-Branch Banking-Multiple Location Noida, Uttar Pradesh, India ..+ 66 Permanent

Job Description

POSITIONDESCRIPTION

JOBTITLE

AssistantAcquisition Manager

GRADE

AM-II

DEPARTMENT

BranchBanking

LOCATION

Branch

SUB-DEPARTMENT

TYPEOF POSITION

Full-time

REPORTSTO

BranchSales Manager - Branch Banking

REPORTINGINTO

NA

ROLEPURPOSE & OBJECTIVE

Theincumbent will be primarily responsible to -

• Acquirenew customers for liabilities from open market
• Assistthe CRS - unsecured loans for conversion of existing borrowingcustomers for liabilities
• Enhancethe relationship with the existing customers by cross-sellingproducts and services as per the profile & need of thecustomers
• Train/assistcustomers to use ATM and BCs; drive usage of alternate channels

SIZEOF THE ROLE

• FINANCIALSIZE
• NON-FINANCIALSIZE
• Targetassigned as per the branch
• CASABook – as per the branch
• TDBook – as per the branch
• Segmentwise book (NR, Senior Citizen, HNI etc) – as per the branch
• Numbertarget for all the respective products.
• CA
• SA
• TD

KEYDUTIES & RESPONSIBILITIES OF THE ROLE

Business

• Meetthe set targets on liabilities in terms of open marketacquisition & existing customer conversion
• Understandneed and acquire customers who meet the criteria for liabilityproducts through either of the below channels:
• Leadsgenerated by branch staff and personal leads
• Referralsgenerated from existing customers
• Alternatechannels
• Maintainthe database of the prospects, meet select prospects and managethe relationship thereafter
• AccompanyCRS-Unsecured loans on the field for actively driving conversionof existing borrowing customers into liabilities customer
• Crosssell other secured loan products of Ujjivan and pass qualityleads to respective loan officers
• Sharecustomer insights/product related feedback with the Sales Manager- Liabilities

Customers

• Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services
• Reducecustomer dormancy and customer attrition by continuous engagement/ interaction
• Resolvesthe customer queries on various accounts, FD / RD, remittances &third party product

InternalProcesses

• Guidethe customer to fill the ‘Account Opening Form’;ensure receipt and verification of KYC documents; obtain customersignatures on all mandatory documents
• Strictlyadhere & maintain compliance to KYC norms
• Drivethe usage of alternate channels such as ATMs, BCs and assistcustomers to use ATMs for dispensing cash

Learning& Performance

• Maintainup to date knowledge of the liabilities products and services aswell as a working knowledge of other products offered in thebranch
• Resolvequeries raised by CRS-unsecured loans w.r.t liability productsand support them in selling liabilities
• Ensureadherence to training man-days/ mandatory training programs forself
• Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines

MINIMUMREQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

• Qualifications
• Graduate,preferably in commerce and related streams

Experience

• 1-3year experience, preferably in sales

Certifications

• AMFI/ IRDA Certified

FunctionalSkills

• Basicknowledge on retail banking products
• Processcompliance focus
• Communicationskills: fluent in the local language

BehavioralSkills

• TimeManagement
• Sellingskills
• Telephoniccold calling skills
• Willingnessto travel & relocation as per business requirements andcareer opportunities
• DrivingExecution
• ManagingRelationships
• CustomerFocus

KEYINTERACTIONS

• INTERNAL
• EXTERNAL
• BranchTeam – Unsecured Loans (CRM, CRS); Secured Loans (LoanOfficers); Operations team