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Indium Corporation is seeking an Area Technical Manager in Chennai, India, to provide technical support for sales activities and ensure superior service delivery. You will educate customers, conduct product evaluations, and lead technical programs while collaborating across engineering, R&D, and marketing teams.
The role requires strong English and Thai communication, 5 years of process engineering in semiconductor/SMT, and willingness to travel regionally.
Indium Corporation® is a premier materials refiner, smelter, manufacturer, and supplier to the global electronics, semiconductor, thin-film, and thermal management markets. Since 1934, we have established global technical support and factories in China, Germany, India, Malaysia, Singapore, South Korea, the United Kingdom, and the United States.
The Area Technical Manager (ATM) is primarily responsible for providing technical support to sales activities and ensuring effective technical service delivery within the assigned territory. The role involves supporting customers through product and process recommendations, troubleshooting, on-site evaluations, and product qualifications, while strengthening customer relationships and business growth.
The ATM serves as a technical resource and spokesperson for the company by educating and training customers, distributors, and internal teams. The position also requires gathering customer feedback on technical requirements and market trends to support continuous improvement and business development.
The role includes identifying, planning, and executing technical programs that contribute to innovative applications and the expansion of existing and new technologies aligned with Indium Corporation's business objectives. Strong collaboration with technical, manufacturing, engineering, R&D, sales, and marketing teams is essential to ensure successful program execution and strategic support.
In addition, the ATM participates in technical strategic planning and may support regional business and marketing initiatives. Building a strong professional network and promoting Indium Corporation's reputation as an industry technical leader are also key expectations.
The position requires the preparation of technical reports, presentations, blogs, and documentation of experimental findings. Continuous technical learning and professional development through training, conferences, projects, and market research are strongly encouraged.
The ideal candidate should be highly self-motivated, independent, capable of working effectively in a team environment, and willing to travel frequently at short notice, with expected travel ranging from 25% to 50%. The ATM is also responsible for any additional duties assigned by management or their superior from time to time.
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Indium Corporation is an Equal Opportunity Employer, dedicated to fostering a diverse, inclusive, and safe work environment. We do not tolerate discrimination of any form and are committed to upholding our values of respect and fairness in all aspects of the workplace.